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The Capital 20 West

20 West Road South, 2146 Johannesburg, Gauteng, South Africa
+27 112 909 600

AED 236+

Overall guest ratings

8.2/10 Excellent
Based on 1,655 reviews

Review highlights

  • 9.4
  • 7.9
  • 7.7
  • 4.6

Good to know

  • Friendly service
  • Good fitness area

Nearby

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    About

    With a stay at The Capital 20 West in Sandton (Morningside), you'll be convenient to Johannesburg Stock Exchange and Sandton Convention Centre. This 5-star hotel is within close proximity of Nelson Mandela Square and Sandton City Mall.

    Rooms

    Make yourself at home in one of the 125 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and babysitting/childcare (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 100 km.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar and a garden view. You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,655 reviews
    • 9.4 "Terrific location."
    • 7.9 "Good breakfast."
    • 7.7 "Good service."
    • 5.6 "Average amenities."
    • 5.1 "Rooms are ok."
    • 4.6 "Not very comfortable."
    • 3.3 "Internet is poor."
    • 1.9 "Bar is disappointing."
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    Overall rating

    8.2 Excellent
    Based on 827 reviews
    • 9.2 "Terrific location."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% found the restaurant service to be one of the best."
      10.0 "Hotel security was great, thought 100%."
    • 7.9 "Good breakfast."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.3 "67% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
    • 4.5 "Not very comfortable."
      2.1 "79% thought it was too noisy."
    • 3.3 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 182 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.5 "High value."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
    View all review categories

    Overall rating

    7.7 Good
    Based on 16 reviews
    • 7.8 "Good service."
    • 5.4 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 628 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.4 "Terrific location."
    • 8.0 "Breakfast is good."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.9 "89% were happy with the room service."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.0 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
    • 3.4 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Good fitness area"
    data provided by TrustYou

    Recent reviews


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