Pros (+) Breakfast was amazing
Cons (-) Customer service
5 stars
Orient by Isrotel Exclusive
3 Emek Refa'im Street, 9310402 Jerusalem, Jerusalem District, Israel
Jerusalem, Israel
See location+972 2569 9090Photos of Orient by Isrotel Exclusive
Overview
Orient Jerusalem by Isrotel Exclusive Collection is set in Jerusalem and is close to nearby sightseeing spots, including Jerusalem International YMCA, King David's Tomb and Moshe Montefiore Windmill. It also offers an indoor pool, a sauna and free Wi-Fi.
A wide range of premium services are available for guests of Orient Jerusalem by Isrotel Exclusive Collection, such as a concierge and valet parking. Children will always be entertained as there is an on-site games room and a kids club.
There are 243 rooms at the hotel, each offering all the necessities to ensure a comfortable stay. They are also equipped with a hair dryer and a mini bar.
Located just a short walk from the hotel is Mishkenot Sha'ananim. Guests can also find various shops and restaurants within walking distance.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Orient by Isrotel Exclusive
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Slippers
- Interconnected room(s) available
- Sofa
- Landmark view
- Telephone
- Tile/marble floor
- City view
- Storage available
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Services and conveniences
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
- Walk-in shower
Pool and spa
- Spa and wellness centre
- Rooftop pool
- Massage
- Spa
- Indoor pool
- Outdoor pool
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' club
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Game room
- Cycling
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Fitness
- Fitness centre
Reviews of Orient by Isrotel Exclusive
8.8
Very good
1779 verified ratings
Wonderful
1115
Very good
273
Good
169
Okay
77
Fair
59
Mediocre
30
Poor
56
Summary of reviews
Guests say
Guests generally praised the hotel's cleanliness and location, highlighting the stunning views and excellent breakfast options. However, there were significant complaints regarding the service, with some guests experiencing issues with staff responsiveness and booking inconsistencies. Overall, while many enjoyed their stay, the service aspect left room for improvement.AI-generated from customer reviews
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Score by provider
8.8 out of 10
13 reviews
All reviews
Pros (+) Located in excellent location with beautiful view. Brakffest is outstanding, I never sow so many options I didn’t have a chance to use the Spa health club and Pools but I’ve heard that it’s one of the best, I definitely recommend to try this hotel
Location
3 Emek Refa'im Street, 9310402 Jerusalem, Jerusalem District
What's nearby
- Emek Refaim Street0.6 km
- Jaffa Gate1.2 km
- Nahalat Shiv'a1.4 km
- Church of the Holy Sepulchre1.4 km
- Old City of Jerusalem1.5 km
- Western Wall1.5 km
- Al-Aqsa Mosque1.6 km
- Via Dolorosa1.6 km
- Dome of the Rock1.7 km
- Temple Mount1.7 km
- Damascus Gate1.8 km
- Golden Gate1.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Orient by Isrotel Exclusive
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city centre | 1.7 km |
Nearest airport | Tel Aviv Ben Gurion Intl |
Distance to airport | 41.5 km |