Overview

Charterhouse Causeway Bay

209-219 Wanchai Road, Hong Kong, Hong Kong
+852 2833 5566

AED 224+

Overall guest ratings

8.0/10 Good
Based on 8,924 reviews

Review highlights

  • 9.6
  • 8.6
  • 4.6
  • 4.5

Good to know

  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    This hotel is located at the edge of Causeway Bay business, shopping, and entertainment areas, with excellent transport links.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Parking (surcharge)
    • Business centre
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Laundry service
    • No smoking
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 8,924 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.7 "Near to public transport, according to 87%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.1 "81% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
      7.9 "Management was excellent, said 79%."
      7.3 "73% were happy with the shuttle service."
      8.6 "86% were happy with the room service."
    • 7.7 "Good breakfast."
      8.5 "85% were happy with the price of the breakfast."
    • 4.6 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      3.4 "66% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      2.6 "74% were disappointed with the minibar."
      2.8 "72% said the bathroom was dirty."
      4.4 "56% had problems with the shower."
      3.9 "61% thought the tv was sub-standard."
    • 4.5 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.8 "52% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    7.9 Good
    Based on 1,517 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.7 "Near to public transport, according to 87%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.0 "Internet works perfectly."
      9.9 "99% thought it was a great value."
      8.2 "82% said the wifi quality was great."
    • 7.8 "Good breakfast."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
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    Overall rating

    8.0 Good
    Based on 2,855 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      8.6 "Near to public transport, according to 86%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Food is delicious."
      9.9 "Yummy desserts, said 99%."
    • 8.6 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 7.4 "Good breakfast."
    • 5.2 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.8 "62% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      1.5 "85% thought they were poorly maintained."
      2.9 "71% were disappointed with the minibar."
      2.7 "73% said the bathroom was dirty."
      4.7 "53% had problems with the shower."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 3.2 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      4.4 "56% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    8.6 Excellent
    Based on 2,231 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Food is to die for."
    • 9.0 "Excellent value."
      9.9 "99% thought it was a great value."
    • 8.8 "Great service."
      7.0 "70% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.8 "Management was excellent, said 78%."
    • 8.4 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 4.5 "Rooms are not good."
      2.1 "79% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      2.4 "76% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 2.8 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    View all review categories

    Overall rating

    7.6 Good
    Based on 2,320 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      8.6 "Near to public transport, according to 86%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Internet works."
      7.1 "71% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 7.7 "Good breakfast."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.4 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      4.7 "53% had problems with the shower."
      2.2 "78% were disappointed with the minibar."
      2.1 "Air conditioning was criticized by 79%."
      2.9 "71% said the bathroom was dirty."
      4.2 "58% thought the tv was sub-standard."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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