Rooms Make yourself at home in one of the 11 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this guesthouse include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location Located in Hermanus (Westcliff), Ocean Eleven Guest House is within a 15-minute walk of Cliff Path and Whale Museum. This 5-star guesthouse is 0.7 mi (1.1 km) from Village Square and 0.7 mi (1.2 km) from Shopping Centre. Dining Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Optional Charges Fee for continental breakfast: approximately ZAR 125 for adults and ZAR 125 for children Airport shuttle fee: ZAR 1300 per room The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Safe Travels (WTTC - Global) Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety