Pros (+) The bed was comfortable
Cons (-) Need to do something to improve the checking in process
5 stars
Pullman Hanoi
Photos of Pullman Hanoi
Overview
Pullman Hanoi provides charming 5-star accommodation in Hanoi. It has a gym, as well as a Turkish steam bath, a coffee bar and a kids club.
The hotel has been recently refurbished and provides a car rental desk, a 24-hour reception and a concierge. A Wi-Fi connection is also available.
Rooms at Pullman Hanoi offer a flat-screen television, a mini bar and slippers. They have an en suite bathroom with a bathtub, bathrobes and a hair dryer.
Those staying at the hotel can relax at the on-site bar, ideally based for socialising in the evening. The property's restaurant serves a menu of international specialities, with tables available on an outdoor terrace during pleasant weather.
Pullman Hanoi is surrounded by the area's well-known sightseeing attractions, including the Ho Chi Minh Mausoleum, Temple of Literature and the Ho Chi Minh Museum, which are a short walk away. One Pillar Pagoda and the Vietnam National Museum of Fine Arts are a short stroll away.
Latest deals for Pullman Hanoi
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Pullman Hanoi
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pyjamas
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Toilet with grab rails
- Upper floors accessible by lift
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' club
- Baby safety gates
- Child-safety socket covers
- Children's high chair
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Things to do
- Gift shop
- Beauty salon
- Table tennis
- Pool table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Outdoor furniture
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Fitness
- Fitness centre
Reviews of Pullman Hanoi
7.4
Good
682 verified ratings
Wonderful
222
Very good
133
Good
119
Okay
63
Fair
65
Mediocre
21
Poor
59
Summary of reviews
Guests say
Guests appreciated the comfortable beds and good location of the hotel. However, many reviews highlighted issues with cleanliness, service, and breakfast quality, leading to a generally disappointing experience for some. Overall, the amenities and friendly staff were positive aspects mentioned by guests.AI-generated from customer reviews
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Score by provider
7.4 out of 10
297 reviews
7.7 out of 10
45 reviews
8.4 out of 10
3 reviews
All reviews
Pros (+) Breakfast and clean/grand hotel appearance. Good price and value
Cons (-) Location could be more central for tourist activity, but this isn’t an issue given cheap Ubers/taxis
Pros (+) The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Location
40 Cat Linh Street, Dong Da District, Hanoi
What's nearby
- National Museum of Fine Arts0.7 km
- Ho Chi Minh Museum0.8 km
- Temple of Literature0.8 km
- Ho Chi Minh Mausoleum1 km
- Presidential Palace1.2 km
- Vietnam Military History Museum1.2 km
- Hanoi Citadel1.3 km
- Hoa Lo Prison Museum1.9 km
- Truc Bach Lake2 km
- St. Joseph Cathedral2.1 km
- National Library of Vietnam2.2 km
- West Lake2.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Pullman Hanoi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Pullman Hanoi
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See most recommended stays in HanoiGood to know
Value for money | 7.1 |
|---|---|
Distance to city centre | 1.9 km |
Nearest airport | Hanoi Noibai |
Distance to airport | 21.4 km |