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Grand Metropark Hotel Hangzhou
Top City Hotel

2 Pinghai Rd, Hangzhou 310006, China
+86 571 8708 8088

AED 265+

Overall guest ratings

8.8/10 Excellent
Based on 2,561 reviews

Review highlights

  • 9.6
  • 9.1
  • 4.9
  • 3.4

Good to know

  • Friendly atmosphere
  • Clean rooms
  • Good accessibility by car

Nearby

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    About

    Featuring a nightclub, Grand Metropark Hotel Hangzhou puts you within a 10-minute drive of West Lake. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Imperial Kitchen, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer 24-hour room service and refrigerators.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Pool table
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Outdoor pool
    • Cable or satellite TV
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,561 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.7 "87% liked the proximity to sightseeing."
      7.3 "Great parking, according to 73%."
      9.7 "Near to public transport, according to 97%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
      7.5 "Management was excellent, said 75%."
    • 6.7 "Pool is mediocre."
    • 6.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      4.6 "54% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      4.3 "57% had problems with the shower."
    • 3.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.6 "94% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 2.5 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 281 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Good access to the airport, said 100%."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      0.5 "95% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    Based on 1,152 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.8 "Near to public transport, according to 98%."
      7.8 "Great parking, according to 78%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
    • 8.9 "Generally very clean."
      9.1 "91% said rooms were clean."
      8.7 "87% thought it was clean."
    • 6.6 "Pool is mediocre."
    • 6.2 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.3 "87% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      2.3 "77% thought they were poorly maintained."
      3.4 "66% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
    • 2.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.5 "95% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.8 Excellent
    Based on 1,024 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      7.1 "Great parking, according to 71%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.0 "90% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.8 "Housekeeping was great, according to 88%."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.9 "Not very comfortable."
      2.2 "78% said rooms were small."
      0.8 "92% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 102 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.3 "For 87%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.8 "Quite uncomfortable."
      1.5 "85% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Clean rooms"
    "Good accessibility by car"
    data provided by TrustYou

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