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Novum Hotel Holstenwall Hamburg Neustadt

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

AED 140+

Overall guest ratings

7.2/10 Good
Based on 3,008 reviews

Review highlights

  • 8.9
  • 8.0
  • 4.6
  • 2.8

Nearby

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    About

    With a stay at Novum Hotel Holstenwall Hamburg Neustadt in Hamburg (Neustadt), you'll be minutes from Hamburg Museum and St. Michaelis Church. This hotel is within close proximity of Johannes Brahms Museum and Peterstrasse.

    Rooms

    Make yourself at home in one of the 67 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 3,008 reviews
    • 8.9 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.4 "City centre within easy reach, said 94%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought parking was inexpensive."
      8.1 "81% liked the proximity to shopping."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.8 "Good breakfast."
      7.7 "77% were happy with the price of the breakfast."
    • 6.6 "Internet is average."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.8 "62% complained about the bathroom."
      3.9 "61% said the bathroom was dirty."
      2.4 "76% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      4.8 "52% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      0.0 "100% were disappointed with the minibar."
      4.2 "58% were unhappy with the view."
      1.1 "89% thought the tv was sub-standard."
      1.4 "86% didn't like the balcony."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% were unhappy with the handicap accessible facilities."
    • 0.0 "Bar is disappointing."
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    Overall rating

    7.2 Good
    Based on 1,804 reviews
    • 9.2 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.5 "City centre within easy reach, said 95%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.7 "Good breakfast."
    • 6.6 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.7 "63% complained about the bathroom."
      3.7 "63% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      2.4 "76% thought they were poorly maintained."
      4.0 "60% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      1.6 "84% thought the tv was sub-standard."
    • 4.0 "Not very comfortable."
      2.6 "74% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      1.7 "Air conditioning was criticized by 83%."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 0.0 "Bar is disappointing."
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    Overall rating

    7.4 Good
    Based on 601 reviews
    • 8.7 "Location is great."
      9.4 "Near to public transport, according to 94%."
      9.5 "City centre within easy reach, said 95%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.6 "Internet is average."
    • 4.4 "Vibe wasn't good."
      4.7 "53% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      3.4 "66% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.5 "65% said the bathroom was dirty."
      2.6 "74% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      4.7 "53% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      1.5 "Air conditioning was criticized by 85%."
    • 2.7 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.5 Good
    Based on 120 reviews
    • 8.9 "Location is great."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.5 "High value."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.3 "Internet is average."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
    • 4.1 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.2 "68% said rooms were small."
      1.3 "87% had problems with the shower."
    • 4.0 "Vibe wasn't good."
    View all review categories

    Overall rating

    7.1 Good
    Based on 481 reviews
    • 8.1 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "City centre within easy reach, said 92%."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      7.0 "70% said rooms were clean."
      6.2 "Only 62% said the rooms were modern."
    • 4.4 "Vibe wasn't good."
      4.5 "55% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.4 "66% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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