Overview

Novum Hotel Holstenwall Hamburg Neustadt

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

AED 224+

Overall guest ratings

7.2/10 Good
Based on 3,008 reviews

Review highlights

  • 8.9
  • 8.0
  • 4.6
  • 2.8

Good to know

  • Great reception
  • Close to public transport

Nearby

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    About

    This hotel offers a convenient location across from the Hamburg Museum, about 3 blocks from the Reeperbahn, and 0.4 km (0.2 mi) from St. Michaelis Church. The Rathausmarkt is 1.3 km (0.8 mi) away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 3,008 reviews
    • 8.9 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.4 "City centre within easy reach, said 94%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought parking was inexpensive."
      8.1 "81% liked the proximity to shopping."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.8 "Good breakfast."
      7.7 "77% were happy with the price of the breakfast."
    • 6.6 "Internet is average."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.8 "62% complained about the bathroom."
      3.9 "61% said the bathroom was dirty."
      2.4 "76% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      4.8 "52% found problems with the furniture."
      1.8 "Air conditioning was criticized by 82%."
      0.0 "100% were disappointed with the minibar."
      4.2 "58% were unhappy with the view."
      1.1 "89% thought the tv was sub-standard."
      1.4 "86% didn't like the balcony."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% were unhappy with the handicap accessible facilities."
    • 0.0 "Bar is disappointing."
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    Overall rating

    7.2 Good
    Based on 1,804 reviews
    • 9.2 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.5 "City centre within easy reach, said 95%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.7 "Good breakfast."
    • 6.6 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.7 "63% complained about the bathroom."
      3.7 "63% said the bathroom was dirty."
      1.2 "88% had problems with the shower."
      2.4 "76% thought they were poorly maintained."
      4.0 "60% were unhappy with the view."
      0.0 "100% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      1.6 "84% thought the tv was sub-standard."
    • 4.0 "Not very comfortable."
      2.6 "74% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      1.7 "Air conditioning was criticized by 83%."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 0.0 "Bar is disappointing."
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    Overall rating

    7.4 Good
    Based on 601 reviews
    • 8.7 "Location is great."
      9.4 "Near to public transport, according to 94%."
      9.5 "City centre within easy reach, said 95%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.6 "Internet is average."
    • 4.4 "Vibe wasn't good."
      4.7 "53% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      3.4 "66% said rooms were small."
      3.6 "64% complained about the bathroom."
      3.5 "65% said the bathroom was dirty."
      2.6 "74% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      4.7 "53% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      1.5 "Air conditioning was criticized by 85%."
    • 2.7 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Overall rating

    6.5 Good
    Based on 120 reviews
    • 8.9 "Location is great."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.5 "High value."
    • 6.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.3 "Internet is average."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
    • 4.1 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.2 "68% said rooms were small."
      1.3 "87% had problems with the shower."
    • 4.0 "Vibe wasn't good."
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    Overall rating

    7.1 Good
    Based on 481 reviews
    • 8.1 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "City centre within easy reach, said 92%."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      7.0 "70% said rooms were clean."
      6.2 "Only 62% said the rooms were modern."
    • 4.4 "Vibe wasn't good."
      4.5 "55% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.4 "66% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

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