Overview

Hotel Genziana

Vico Delle Mele 7, 16123 Genoa, Liguria, Italy
+39 010 247 4240

AED 136+

Overall guest ratings

6.6/10 Good
Based on 1,137 reviews

Review highlights

  • 9.0
  • 8.0
  • 4.4
  • 3.7

Good to know

  • Friendly service

Nearby

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    About

    Located 4.8 mi (7.7 km) from the airport, Hotel Genziana offers a great location, putting you within just a 10-minute walk of National Ligurian Gallery at the Spinola Palace and Palazzo di San Giorgio. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Room service, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Express check out
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,137 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
      9.0 "90% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.3 "Good location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.5 "75% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 7.0 "Internet works."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
    • 3.5 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.4 "Rooms are not good."
      2.8 "72% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      3.2 "68% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      2.8 "72% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 761 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
    • 8.0 "Breakfast is good."
    • 7.5 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.2 "Internet works."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 2.8 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      2.4 "76% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      2.7 "Air conditioning was criticized by 73%."
      1.1 "89% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
      1.2 "88% found problems with the furniture."
      2.9 "71% had problems with the shower."
    View all review categories

    Overall rating

    7.0 Good
    Based on 295 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.8 "88% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.5 "Good location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
      1.6 "For 84%, the rooms looked old."
      1.8 "82% found problems with the furniture."
    • 3.6 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      2.8 "Air conditioning was criticized by 72%."
      2.1 "79% thought it was too noisy."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.2 Good
    Based on 79 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.3 "Good location."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.4 "Not very comfortable."
    • 2.8 "Awful rooms."
      2.1 "79% complained about the bathroom."
      3.7 "63% said rooms were dirty."
    Good to know
    "Friendly service"
    data provided by TrustYou

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