Overview

Best Western Plus City Hotel
Top Family Hotel

Via San Sebastiano 6, 16123 Genoa, Liguria, Italy
+39 010 584 707

AED 338+

Overall guest ratings

8.9/10 Excellent
Based on 1,365 reviews

Review highlights

  • 9.6
  • 9.3
  • 6.6
  • 6.6

Good to know

  • Comfortable beds
  • Near city centre
  • Friendly service

Nearby

    show all

    About

    The Best Western Plus® City Hotel is the ideal place for your overnight stay in the ancient maritime Republic. The very central position of our hotel in Genoa allows you to reach the main attractions in just a few minutes, for example; the Carlo Felice theatre, the museums in Via Garibaldi, the San Lorenzo Cathedral, Palazzo Ducale and the Aquarium. Our customer's complete satisfaction is the main aim of the Best Western Plus® City Hotel. All rooms have been completely renovated in 2015 and are equipped with electronic key, wood floor, free Wi-Fi, LCD television, free sports and movie, wake up light, in-room safe and tea and coffee maker. Guests can relax on the beds equipped with comfortable mattresses and two pillows of different softness and wrap up in the new fragrant sponge towels. Every single detail has been studied to make your stay more memorable; free newspapers and not to mention the kindness and attention of our staff. Hotel is 100% non-smoking. The day will be accompanied by tasty and imaginative dishes created by our chef of Locanda PEsciolino

    Less show all
    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Room service
    • Coffee shop
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 1,365 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.3 "93% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 9.3 "Excellent breakfast."
    • 9.1 "Food is to die for."
      9.8 "98% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% loved the dining experience."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 6.6 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.0 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 3.1 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 750 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      8.7 "Housekeeping was great, according to 87%."
    • 9.2 "Excellent breakfast."
    • 9.1 "Food is to die for."
      10.0 "Yummy desserts, said 100%."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
    • 6.3 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
    • 6.2 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      6.6 "Only 66% thought the furniture was functional."
    • 6.2 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.7 "Average value."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 505 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Excellent breakfast."
    • 9.0 "Food is to die for."
      9.8 "98% loved the menu selection."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 7.1 "Nice rooms."
      8.6 "86% said rooms were clean."
      8.7 "87% said the beds were comfortable."
      8.6 "86% appreciated the modern rooms."
    • 6.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.5 "Average value."
    • 3.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 27 reviews
    • 9.4 "Excellent breakfast."
    • 8.7 "Location is great."
    • 6.8 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 81 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.3 "Excellent breakfast."
    • 9.2 "Food is to die for."
    • 8.9 "Location is great."
    • 8.2 "Generally very clean."
      8.1 "81% said rooms were clean."
    • 6.7 "Rooms are ok."
    • 6.7 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 3.1 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map