Pros (+) Clean rooms. Efficient check-in. Ample parking. Good location. Good staff.
Cons (-) Thin walls. Holes in wall where headboards were previously attached. Minor water damage on ceiling in bathroom.
2 stars
Super 8 by Wyndham Downtown Gatlinburg at Convention Center
417 Historic Nature Trail, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 2222Photos of Super 8 by Wyndham Downtown Gatlinburg at Convention Center
Overview
Offering an indoor pool, this charming hotel is within a five-minute walk of Gatlinburg Space Needle Tower. It is also steps from Gatlinburg's popular tourist spots.
Guests of Super 8 by Wyndham Downtown Gatlinburg at Convention Center have access to its wide range of outdoor activities, including horse riding and hiking. The front desk operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
Super 8 by Wyndham Downtown Gatlinburg at Convention Center has 60 rooms, all of which are filled with a variety of amenities to ensure a comfortable stay. They are also fitted with a refrigerator, a hair dryer and a microwave.
There are a variety of restaurants and cafés near the hotel, and Pigeon Forge and Sevierville are an easy drive away. It is a brief walk from Ober Gatlinburg Ski Resort.
Latest deals for Super 8 by Wyndham Downtown Gatlinburg at Convention Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Super 8 by Wyndham Downtown Gatlinburg at Convention Center
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Disabled access
- Adapted bath
- Allergy-free room
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Telephone
- Mountain view
- City view
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Services and conveniences
- Wake-up service
- Room service
- Key card access
- 24-hour front desk
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Outdoor furniture
Bedroom
- Socket near the bed
Health and safety
- Daily housekeeping
Pool
- Outdoor pool
Reviews of Super 8 by Wyndham Downtown Gatlinburg at Convention Center
6.8
Okay
1163 verified ratings
Wonderful
237
Very good
149
Good
162
Okay
107
Fair
155
Mediocre
97
Poor
256
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to attractions and the convention center. However, many reviews highlighted significant cleanliness issues, including dirty rooms, pests, and poor maintenance. The room size was also a common complaint, with guests finding them small and uncomfortable for more than two people. Overall, while the location is a plus, the hotel needs to address its cleanliness and room size to improve guest satisfaction.AI-generated from customer reviews
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7.1 out of 10
983 reviews
5.5 out of 10
78 reviews
7.3 out of 10
22 reviews
5.5 out of 10
1 review
6.2 out of 10
4 reviews
All reviews
Pros (+) The only room left on Kayak under $200/night. I now know why.
Cons (-) The room smelled, was tiny, had ants, shoddy repairs, mold on the bathroom ceiling, loose fixtures. I could keep going. We left a night early and ate the final night's cost.
Pros (+) the location is great, too bad the property is in such badly needed repair.
Cons (-) Beds were horrible and uncomfortable. Old building and mold in the bathroom. I would not stay in this location again and will tell everyone Do Not Stay at this hotel, it is not a good reflection of your brand for Value and Quality. This property should have their franchise pulled until they can meet the higher standards of cleanliness and upgrade the facility. Paint alone does not account for upgr...
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Pros (+) When we complained about waking up in bugs and the water leak in the bathroom, the GM was kind and started a full refund process.
Cons (-) Waking up with bugs in the bed.
Location
417 Historic Nature Trail, Gatlinburg, TN 37738
What's nearby
- Gatlinburg Convention Center0.5 km
- Sugarland Cellars Winery0.5 km
- Ober Gatlinburg0.5 km
- Ole Smoky Distillery0.6 km
- Gatlinburg Space Needle and Family Fun Center0.6 km
- First Methodist Church0.6 km
- Gatlinburg Sky Lift0.6 km
- World of Illusions0.7 km
- Treasure Quest Miniature Golf0.8 km
- Guinness World Records Museum0.8 km
- Ripley's Aquarium of the Smokies1 km
- Gatlinburg Farmers Market2.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Super 8 by Wyndham Downtown Gatlinburg at Convention Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.7 |
|---|---|
Distance to city centre | 1.0 km |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 44.2 km |