Overview

Hotel Monna Lisa

Borgo Pinti 27, 50121 Florence, Tuscany, Italy
+39 055 247 9751

AED 272+

Overall guest ratings

8.6/10 Excellent
Based on 654 reviews

Review highlights

  • 9.2
  • 8.6
  • 5.8
  • 4.9

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

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    About

    When you stay at Hotel Monna Lisa, you'll be in a great location, within just a 10-minute walk of Cathedral of Saint Mary of the Flower and Bargello. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a garden, and rooms offer LCD TVs and minibars.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Airport shuttle
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Tennis
    • Facilities for disabled guests
    • Laundry facilities
    • Room service
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 654 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.1 "81% found the restaurant service to be one of the best."
    • 8.5 "Amenities are good."
      10.0 "100% found the grounds to be nice."
      7.5 "75% thought the architecture was beautiful."
      8.0 "80% enjoyed the lobby entrance."
    • 7.0 "Good breakfast."
    • 6.5 "Vibe was decent."
    • 5.8 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      2.1 "79% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
      3.0 "70% had problems with the shower."
    • 4.3 "Bar is not good."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 549 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.3 "Amenities are good."
      10.0 "100% found the grounds to be nice."
      7.5 "75% thought the architecture was beautiful."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Vibe was decent."
    • 5.9 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 5.3 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
      5.1 "Only 51% said rooms were big enough."
    • 5.0 "Rooms are ok."
      2.9 "71% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
      2.1 "79% criticized the small bathroom."
    • 4.1 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 58 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Amenities are good."
      10.0 "100% found the grounds to be nice."
    • 7.1 "Good breakfast."
    • 6.9 "Vibe was decent."
    • 5.3 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 45 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Amenities are good."
    • 7.0 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 5.0 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

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