Overview

Hilton Florence Metropole

Via Del Cavallaccio 36, 50142 Florence, Tuscany, Italy
+39 0557 8711

AED 331+

Overall guest ratings

8.0/10 Good
Based on 3,064 reviews

Review highlights

  • 8.8
  • 7.6
  • 5.9
  • 5.8

Good to know

  • Accessible parking
  • Good shuttle service
  • Affordable parking

Nearby

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    About

    Enjoy a truly Italian experience at the Hilton Florence Metropole hotel, just 20 minutes by free shuttle to Florence's attractions. Savor Tuscan cuisine at Luci Della Città restaurant or sip cocktails in the Lounge Bar. The hotel has two meeting rooms for between 5 and 500 people. Less than 3km from Florence International Airport, this hotel is the perfect choice for a quick stopover or a longer break Hop on the free shuttle bus to Florence attractions like the Uffizi Gallery and the city’s famous Duomo cathedral. Unwind after a busy day with a visit to the Wellness Center and whirlpool. The Hilton Florence Metropole hotel features WiFi in public areas and a business center open 24-hours a day. From Hilton guest rooms to suites, rooms have LCD flat panel TVs and city views. Deluxe Rooms offer fluffy bathrobes. Choose an Executive Room for Executive Lounge access

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free parking
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,064 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.9 "79% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 7.6 "High value."
    • 7.6 "Good location."
      9.5 "Great parking, according to 95%."
      10.0 "100% thought parking was inexpensive."
      9.0 "Easily accessible by car, said 90%."
      7.7 "77% liked the proximity to shopping."
      9.8 "Good access to the airport, said 98%."
      7.5 "75% thought it was easy to get to the train station."
      7.8 "78% liked the proximity to sightseeing."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 7.1 "Good breakfast."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.9 "Average comfort."
      6.0 "60% thought the bathroom was big enough."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.5 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      5.0 "Desserts were ok, said 50%."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 4.1 "Internet is poor."
      4.4 "56% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 2,298 reviews
    • 8.9 "Great service."
      9.7 "97% were happy with the shuttle service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
    • 7.7 "Good location."
      9.8 "Great parking, according to 98%."
      10.0 "100% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
      7.7 "77% liked the proximity to shopping."
      7.0 "70% thought it was easy to get to the train station."
    • 7.6 "High value."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Sufficient wellness & sports facilities."
    • 5.9 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.4 "Only 54% said rooms were clean enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.1 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 3.8 "Internet is poor."
      4.0 "60% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 459 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      8.0 "80% said the reception staff was great."
    • 7.8 "High value."
    • 7.8 "Good location."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      9.1 "Easily accessible by car, said 91%."
      7.6 "76% liked the proximity to shopping."
    • 7.0 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.4 "Food is average."
    • 5.1 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.1 "89% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      4.6 "For 54%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 30 reviews
    • 8.9 "Great service."
    • 7.8 "High value."
    • 7.6 "Good location."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.3 "Rooms are ok."
    • 5.6 "Food is average."

    Overall rating

    8.2 Excellent
    Based on 275 reviews
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
      8.3 "83% thought the service was very professional."
    • 7.7 "Good location."
      9.6 "Great parking, according to 96%."
    • 7.2 "Good breakfast."
    • 7.2 "High value."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Average comfort."
    • 5.3 "Sufficient wellness & sports facilities."
    • 5.2 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.3 "Only 53% said the rooms were modern."
    • 5.0 "Food is average."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Accessible parking"
    "Good shuttle service"
    "Affordable parking"
    data provided by TrustYou

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