Cons (-) The local crown out front that pick pocketed me my last stay. You need security out front.
3 stars
Sandman Signature Edmonton Downtown Hotel
Photos of Sandman Signature Edmonton Downtown Hotel
Overview
Nestled in downtown Edmonton, less than a mile from Shaw Conference Center, the Sutton Palace Hotel Edmonton provides comfortable accommodation for guest. Renovated in 2019, the pet-friendly hotel offers over 300 smoke-free guestrooms and suites ranging in size from spacious rooms to two-story suites. Standard room features include air-conditioning, free Wi-Fi, free toiletries, ironing facilities and refrigerators. Upgrade suites come with added living areas. Adjoining rooms are also available on request.
The hotel’s culinary team serves up an extensive menu, with options for customized meals to fit with unique dietary needs. In addition, the hotel houses Chop Steakhouse & Bar, which serves up juicy cuts of prime rib, fresh seafood, steak, and wine.
An indoor fitness center provides a comfortable spot for guests to work out. The Sutton Palace Hotel also boasts an indoor pool where visitors can unwind and enjoy a dip. Other hotel amenities include flexible meeting and conference space, capable of holding up to 600 guests and a theater-style ballroom that can be reserved for different occasions.
Set within a thirty-minute drive from Edmonton International airport, the hotel’s location puts it within walking distance of many of the local landmarks. It’s connected by an indoor pedway to Edmonton City Centre Mall (a three-minute walk) and is set five minutes from Rogers Place. Shopping enthusiasts can get their fix at the Kingsway Mall located within a half-hour’s walk while the Commonwealth Stadium is roughly the same distance.
Latest deals for Sandman Signature Edmonton Downtown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sandman Signature Edmonton Downtown Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Pool and spa
- Rooftop pool
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Window
- Family rooms
- Seating area
- Telephone
- Carpeted
- City view
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Casino
- Golf
- Beauty salon
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Sandman Signature Edmonton Downtown Hotel
8.2
Very good
1034 verified ratings
Wonderful
362
Very good
190
Good
165
Okay
111
Fair
97
Mediocre
41
Poor
68
Summary of reviews
Guests say
Guests expressed dissatisfaction with the service and cleanliness of the hotel, noting issues such as unclean rooms and inadequate staff assistance. However, many appreciated the hotel's location, particularly its proximity to local attractions and amenities. Some guests also highlighted the comfort of the rooms and the quality of the pool and fitness facilities.AI-generated from customer reviews
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8.2 out of 10
952 reviews
7.8 out of 10
5 reviews
6.5 out of 10
4 reviews
8.2 out of 10
3 reviews
All reviews
Pros (+) When I was checking in it was midnight. There was a young woman beside me who was 1/2 dressed and obviously very intoxicated. She had lost her phone... was a mess. She was insisting her boyfriend was in the hotel and she needed a key. The staff couldn't find his name on their register (very likely she was at the wrong hotel!!) but they gave her an old shift from lost and found and were unfailingly...
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Pros (+) See Cons, as there was more than there was Pros. However, I should give my compliments to the reception and housekeeping staff, who were friendly and accommodating. I left my watch in the first room we were given (immediately switched), and housekeeping did report this, and it was quickly returned to me at reception when I noticed.
Cons (-) I chose the Sutton Place in Edmonton based on a good experience at their location in Vancouver, which is a nice hotel. The Edmonton property is just not of the same caliber by a mile. The problems started on arrival: parking is not obvious, and no valet was present for directions (it was admittedly Sunday night). The parkade elevator was broken, and stairwell lock, so we ended up exiting through t...
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Location
10235 - 101 Street, Edmonton, AB T5J 3E9
What's nearby
- Edmonton City Centre164 m
- Edmonton Public Library315 m
- Stanley A. Milner Library327 m
- Rogers Place384 m
- Shaw Conference Centre0.6 km
- Commonwealth Stadium2 km
- High Level Bridge2 km
- South Central Edmonton2.9 km
- Princess Theatre3 km
- University Of Alberta3.1 km
- Telus World of Science5 km
- Edmonton Valley Zoo5.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Sandman Signature Edmonton Downtown Hotel
Low season | June |
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High season | June |
Average price (weeknight) | AED 449 |
When to book a room at Sandman Signature Edmonton Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city centre | 0.8 km |
Nearest airport | Edmonton |
Distance to airport | 27.0 km |