Would you like to save as your currency permanently or for this visit only?
Great staff. Room was clean. View was excellent. Room cards failed on numerous occasions. Kept nowhere near magnets or phones. First time right after check in was annoying but the third time after a concert with the elevators jam packed, not cool!
The room was fairly clean with the exception of someones fake eyelashes on the floor which was pretty gross. The fact that my sister and I had a marathon early in the morning. The loud neighbors were rude and inconsiderate. I called security on them once, however they kept being loud. My sister and I got at most, an hour of sleep.
Super spacious bathroom that was well divided. Large well appointed room Will stay there again!
Location Under 18 cannot use pool and must be escorted by security to dine. Sold a double bed room, given a king with 1 roll away
All suites. Staff is always so attentive. Great location. Continental breakfast sucks.
The hotel needs a complete renovation. The beds were so old and uncomfortable, we ended up checking out at 6:00 am after a sleepless night.
Brand new, very nice style, efficient personnel, central location. Adviceable for a nice staying in Detroit
seemed like the room I had was roomy, updated, and very clean. the bathroom looked like it had been recently renovated. The bed and bed linens, pillows were very comfortable. Nice lighting. Staff very attentive at desk and at entrance. The restaurants downstairs were either very expensive, and mostly for meat eaters, or the other bar did not have any healthy food. If alot of people are there for business (i.e. not on vacation and therefore not there to indulge) would invest in more healthy eating venues.
The entire hotel had a calming effect Very clean Staff were amazing Location was perfect Buffet breakfast at restaurant was not very good
The room wouldn't go below 80 it was uncomfortable hot the entire time.
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area. Having to pay 30 dollars a night to park.
The valet guys were super polite and awesome, asked me how my stay was and everything. Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could get mine back after how these people treated us! OH I shouldn't forget that on our last day when we called the luggage cart up the lady made my 9 month pregnant friend roll it down and put the luggage in the car without helping her at all! I will NEVER come back here!
The AC wasn't working throughtout the day, so it did get a bit hot. However, everything else was grand.
Good location with People Mover station on site and a lil bodega in same building open til 2am. Front desk staff was nice. Our AC didn't work and others worked poorly. I had to go buy fans to sleep. I was told a couple times an engineer would come up. They never did or if they did didn't leave a note. At 730 am our room was 81 degrees, which was warmer than outside. I ordered a sandwich from room service and they refused to give me a side of the mayo they use on their BLT for my fries even though I was happy to pay for it. Then they forgot the permissible ranch lol. Such a joke. Thumbs down.
Great location walking distance from many of the great venues in Detroit also only a couple blocks away from the people mover which quickly takes you anywhere in the city you wish to go.
I was thrilled with the room I didn't like the fact that valet gave me such a hard time to park my car I had to show him my email that my room was paid for