Pros (+) valet was very helpful
Cons (-) called room service at 6:45am for breakfast-no answer for 10mins; had to leave hotel-day ran late, etc
4 stars
The Westin Galleria Dallas
Photos of The Westin Galleria Dallas
Overview
This modern hotel is located close to Galleria Dallas in Dallas. It features a fitness centre, as well as free Wi-Fi, an express check-in and check-out feature and an outdoor pool.
There are a range of amenities available to guests of Westin Galleria Dallas, including 24-hour business centre, valet parking and car hire. It also offers babysitting services, a currency exchange and a reception that is available 24 hours a day.
All the rooms at Westin Galleria Dallas feature a mini bar, plus all the essentials for an enjoyable stay. They are also equipped with cable/satellite channels, a refrigerator and a hair dryer.
On-site dining options include The Second Floor Bistro-Bar, which is an ideal place to enjoy a meal. For those who would like to enjoy a beverage of an afternoon, the on-site bar provides the ideal spot. A wide selection of cafés and restaurants are also found in the surrounding area.
The hotel is less than a 25-minute drive from Dallas/Fort Worth International Airport. It is also less than a 20-minute car ride from American Airlines Center and Dallas Zoo.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Westin Galleria Dallas
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Hypoallergenic
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Bedroom
- Fold-up bed
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Pool
- Heated pool
- Outdoor pool
Outdoor
- Garden
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of The Westin Galleria Dallas
8.7
Very good
1042 verified ratings
Wonderful
714
Very good
113
Good
69
Okay
38
Fair
31
Mediocre
16
Poor
61
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to the Galleria mall and various restaurants. Many praised the friendly and accommodating service from the staff. However, there were notable concerns regarding cleanliness, with multiple guests reporting issues such as hair in the bathroom and stained rooms. Additionally, some guests were frustrated with unexpected charges and the lack of free amenities like Wi-Fi.AI-generated from customer reviews
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Score by provider
8.3 out of 10
5 reviews
9.1 out of 10
10 reviews
All reviews
Pros (+) would you stay in a bed where someone's dog stayed? i think there hadls to be pet friendly rooms. all rooms cannot be pet friendly!
Cons (-) the idea that i stayed in a bed where someone else's dog slept! this is disgusting!
Pros (+) Proximity to everything Galleria
Cons (-) BEWARE - We didn’t get a Double Room, which is what we booked on Kayak; however, because we had kids it wasn’t a problem to have them sleep on the floor. The hotel was happy to bring blankets and pillows.
Pros (+) Rooms are nice, the shower is great, enter the Galleria without going outdoors.
Cons (-) Housekeeping did not refresh toiletries or the ice bucket.
Pros (+) Clean, great location, comfortable bed and big room.
Cons (-) No free wifi:(
Pros (+) Overall, I liked this hotel. I experienced multiple confusions with the front desk staff and my reservations, but it didn't cause too much of a problem. The rooms are nice, but you can just tell the hotel is old. The connection to the mall was incredibly convenient. That was my favorite part. I would stay here again.
Pros (+) The staff was excellent....
Pros (+) Connected to galleria mall, big room
Pros (+) Very good experience
Cons (-) You need more people at front and do not charge for Wi-Fi
Pros (+) The location is great. It's a beautiful hotel with well appointed rooms and great customer service. The have a free shuttle. It's steps from the Galleria which is full of great shopping and restaurants. It has two restaurants - an upscale seafood restaurant and a mid-range bistro on the second floor. They do their room service menu through the 2nd floor restaurant so there is a better in room dini...
Cons (-) The parking is a pain (as many others have mentioned) but if you don't mind a bit of walking then there is plenty of free parking in the parking garage and we never felt unsafe even when come back late from a dinner. The pool was a bit underwhelming with no cabanas or umbrellas for shade and no attempt to make it look like a retreat (I.e. Greenery or decor - just a walled concrete box). This was s...
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Location
13340 Dallas Parkway, Dallas, TX 75240
What's nearby
- Galleria Dallas93 m
- Northpark Center8.3 km
- SMU10 km
- Highland Park Shopping Village10.5 km
- Dallas Market Center14.1 km
- American Airlines Center15.5 km
- Dallas Theater Center15.7 km
- Dallas Museum of Art15.9 km
- Dallas World Aquarium16.4 km
- Thanks-Giving Square16.5 km
- Renaissance Tower16.6 km
- Dallas Statler Hilton16.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Westin Galleria Dallas
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city centre | 16.4 km |
Nearest airport | Dallas Love Field |
Distance to airport | 9.7 km |