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Crowne Plaza Dallas Downtown
3 stars

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
Dallas, TX
See location+1 214 742 5678
From
AED 307
Cheapest

rate per night

6.3
Okay
based on 2847 reviews
2,847 reviews
Room type
Provider
Nightly total
Standard Room
AED 307
Queen room
AED 347
King room
AED 391
76 more Crowne Plaza Dallas Downtown deals
76 more Crowne Plaza Dallas Downtown deals

Photos of Crowne Plaza Dallas Downtown

Overview

Rating

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

Rating
6.3
Okay
Based on 2,847 verified guest reviews

Latest deals for Crowne Plaza Dallas Downtown

Thu 1/5
Fri 2/5
Deluxe room
bed type unknown
AED 708
bed type unknown
AED 820
bed type unknown
AED 875
Standard Room
1 king bed
AED 307
1 king bed
AED 343
1 king bed
AED 344
Queen room
2 queen beds
AED 347
2 queen beds
AED 390
bed type unknown
AED 407
King room
bed type unknown
AED 391
bed type unknown
AED 405
1 king bed
AED 444
Double room
bed type unknown
AED 393
2 double beds
AED 404
1 king bed
AED 412
Executive room
bed type unknown
AED 605
bed type unknown
AED 934
bed type unknown
AED 1,019
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Crowne Plaza Dallas Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Hypoallergenic
  • Designated smoking area

Services and conveniences

  • ATM on-site
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Microwave

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle

Things to do

  • Beauty salon
  • Gift shop

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Free Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Workspace

  • Desk

General

  • Storage available

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Pool

  • Pool

Reviews of Crowne Plaza Dallas Downtown

6.3
Okay
2847 verified ratings
Wonderful
673
Very good
362
Good
422
Okay
281
Fair
337
Mediocre
205
Poor
567

Summary of reviews

Guests say
Guests appreciated the hotel's great location, describing it as convenient and close to various attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and common areas, noting issues like dirty washcloths and unpleasant odors. Additionally, the service received mixed reviews, with some guests reporting rude staff and poor service in the bar and restaurant.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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All reviews

10
Wonderful
Anonymous, Sep 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major cities homeless are present, but in Dallas they kept to themselves and the area was clean. Local transit officers and police were visible and interacting with the public.
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator takes forever, and my room itself has all sorts of issues. The shower drain was clogged, so each time I shower, I'm standing in a pool of slippery drain water. The light in my bathroom kept random turnin...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even ...
Read more
4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower173 m
  • John Fitzgerald Kennedy Memorial345 m
  • Dallas World Aquarium354 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Dallas City Hall0.8 km
  • Reunion Tower0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Museum of Art0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crowne Plaza Dallas Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crowne Plaza Dallas Downtown

  • Where is Crowne Plaza Dallas Downtown located?

    Crowne Plaza Dallas Downtown is located at 1015 Elm Street in Downtown, 0.4 km from the centre of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown.

  • Does Crowne Plaza Dallas Downtown offer free Wi-Fi?

    Yes, Crowne Plaza Dallas Downtown offers free Wi-Fi.

  • How far is Crowne Plaza Dallas Downtown from the airport?

    Crowne Plaza Dallas Downtown is 8.8 km from Dallas Love Field. Crowne Plaza Dallas Downtown is 21.2 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown have a pool?

    Yes, Crowne Plaza Dallas Downtown has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.4 Excellent (748 reviews)0.08 kmFitness centre, Free Wi-Fi, Tea/coffee makerAED 544+
4-star hotel
The Westin Dallas Downtown8.2 Excellent (342 reviews)0.14 kmIndoor pool, Fitness centre, RestaurantAED 905+
5-star hotel
Thompson Dallas
8.8 Excellent (100 reviews)0.3 kmOutdoor pool, Spa and wellness centre, Fitness centreAED 1,375+
5-star hotel
The Adolphus, Autograph Collection8.8 Excellent (447 reviews)0.35 kmOutdoor pool, Spa and wellness centre, Fitness centreAED 1,005+

Cheapest

See cheapest stays in Dallas
4-star hotel
1% cheaperMagnolia Hotel Downtown Dallas7.3 Good (1,761 reviews)0.42 kmFitness centre, Restaurant, Bar/LoungeAED 456+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.4 Excellent (748 reviews)0.08 kmFitness centre, Free Wi-Fi, Tea/coffee makerAED 544+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.2 Excellent (948 reviews)0.39 kmFitness centre, Restaurant, Room serviceAED 567+
3-star hotel
Hilton Garden Inn Downtown Dallas8 Excellent (850 reviews)0.44 kmOutdoor pool, Fitness centre, RestaurantAED 621+

Most recommended

See most recommended stays in Dallas
5-star hotel
The Adolphus, Autograph Collection8.8 Excellent (447 reviews)0.35 kmOutdoor pool, Spa and wellness centre, Fitness centreAED 1,005+
5-star hotel
Thompson Dallas
8.8 Excellent (100 reviews)0.3 kmOutdoor pool, Spa and wellness centre, Fitness centreAED 1,375+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.4 Excellent (748 reviews)0.08 kmFitness centre, Free Wi-Fi, Tea/coffee makerAED 544+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.2 Excellent (948 reviews)0.39 kmFitness centre, Restaurant, Room serviceAED 567+

Good to know

Value for money

6.9

Distance to city centre

0.4 km

Nearest airport

Dallas Love Field

Distance to airport

8.7 km

Everything you need to know for your stay in Dallas

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