3 stars
Grand Hotel Santa Ana
Presidente Cordova 11-49 y Tarqui, Cuenca 010150, Ecuador
Cuenca, Ecuador
See location+593 96 290 8190Photos of Grand Hotel Santa Ana
Overview
Cuenca hotel in Downtown Cuenca with a full-service spa and free breakfast This hotel features a full-service spa, an indoor pool, and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Hotel Santa Ana offers 35 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool.
Latest deals for Grand Hotel Santa Ana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Grand Hotel Santa Ana
- Indoor pool
- Restaurant
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Dustbins
Pool and spa
- Rooftop pool
- Pool bar
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
General
- Executive lounge access
- Family rooms
- Seating area
- Telephone
- Detached
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Dining
- Special diet menus (on request)
- Restaurant
- Food can be delivered to guest accommodation
- Vending machine (drinks)
Kitchen
- Kitchenware
- Refrigerator
- Kitchen
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Things to do
- Game room
- Table tennis
- Pool table
Family friendly
- Indoor play area
- Complimentary breakfast
- Pool cover
Laundry
- Laundry facilities
- Ironing service
Bedroom
- Socket near the bed
- Cleaning products
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of Grand Hotel Santa Ana
7.6
Good
524 verified ratings
Wonderful
196
Very good
77
Good
81
Okay
37
Fair
43
Mediocre
25
Poor
65
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, which is close to historical sites and offers a strategic position for exploring the city. However, many reviews highlighted significant issues with service and cleanliness, including inadequate room maintenance, lack of necessary kitchen utensils, and poor hygiene standards. The noise levels and ongoing renovations also contributed to a less than satisfactory experience for many guests.AI-generated from customer reviews
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Score by provider
7.6 out of 10
481 reviews
10 out of 10
1 review
Location
Presidente Cordova 11-49 y Tarqui, Cuenca 010150
What's nearby
- Cuenca Cathedral313 m
- Parque Calderon0.4 km
- El Cajas National Park9.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 13:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Grand Hotel Santa Ana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Grand Hotel Santa Ana
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See most recommended stays in CuencaGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Cuenca |
Distance to airport | 2.8 km |