Overview

Iberostar Cozumel
Top City Hotel

Km 17 782 Carretera Costera Sur, 77600 Cozumel, QR, Mexico
+52 987 872 9900

AED 504+

Overall guest ratings

8.7/10 Excellent
Based on 500 reviews

Review highlights

  • 10.0
  • 9.4
  • 9.3
  • 5.5

Good to know

  • Good beach sports
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    At Iberostar Cozumel All Inclusive, you'll have access to onsite scuba diving and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. A free kid's club and a fitness center are other highlights, and rooms at this all-inclusive resort offer free minibar items and balconies.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Playground
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Pool table
    • Beachfront
    • Child-friendly
    • Child pool
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 500 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Excellent pool."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      7.7 "Housekeeping was great, according to 77%."
      10.0 "Lovely bar service, according to 100%."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.7 "Beach is lovely."
      9.4 "Beach sports facilities are great, according to 94%."
    • 5.5 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."

    Overall rating

    8.6 Excellent
    Based on 260 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Beach is lovely."
      9.5 "Beach sports facilities are great, according to 95%."
    • 8.6 "Location is great."
    • 7.6 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 7.5 "Tasty food."
      8.4 "84% loved the menu selection."
    • 5.7 "Rooms are ok."

    Overall rating

    9.0 Excellent
    Based on 240 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
    • 8.7 "Beach is lovely."
      9.3 "Beach sports facilities are great, according to 93%."
    • 8.6 "Location is great."
    • 8.5 "Food is delicious."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good beach sports"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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