change the menu occasionally
5 stars
Grand Park Royal Cozumel
Carretera a Chankanaab Km. 3.5, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 0700Photos of Grand Park Royal Cozumel
Overview
Grand Park Royal Luxury Resort Cozumel offers 5-star accommodation in San Miguel de Cozumel. It is a 10-minute drive from El Caracol the Observatory and provides free private parking on site.
Guests staying at Grand Park Royal Luxury Resort Cozumel can enjoy taking a dip in the outdoor pool, working out in the fitness centre or unwinding with a drink at the on site bar. It also offers babysitting services, a currency exchange and a reception that is available 24/7.
The rooms at the resort have air conditioning and include a private balcony, a telephone and a marble bathroom. They are also equipped with cable/satellite channels and a shower.
Lunch and dinner are served daily at La Veranda Restaurant, specialising in international and Mexican cuisine. In the evening, guests are welcome to relax in the comfortable lounge bar.
The resort is less than a 15-minute drive from Cozumel International Airport. Staff can help plan excursions, and can assist with car rental.
Latest deals for Grand Park Royal Cozumel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Grand Park Royal Cozumel
- Private beach
- Outdoor pool
- Beachfront
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
- Designated smoking area
General
- Beachfront
- Sea view
- Garden view
- Solarium
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Pool and spa
- Massage
- Outdoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Casino
- Evening entertainment
- Karaoke
Parking and transportation
- Free parking
- Private parking
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Grand Park Royal Cozumel
7.8
Good
1682 verified ratings
Wonderful
718
Very good
304
Good
243
Okay
123
Fair
81
Mediocre
56
Poor
157
Summary of reviews
Guests say
Guests appreciated the beautiful location and cleanliness of the hotel, but many were disappointed with the service quality and food options. The staff was often described as unhelpful or rude, and the food variety was lacking, leading to a less than satisfactory dining experience.AI-generated from customer reviews
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Score by provider
7.8 out of 10
513 reviews
7.5 out of 10
55 reviews
7.7 out of 10
7 reviews
8.5 out of 10
9 reviews
All reviews
Pros (+) The employees hospitality and cleanliness.. the activities and the resort set up is awesome ..
Cons (-) The food and ... the pharaoh ants are everywhere even when you get room service they come in your room it’s totally disgusting ... not to mention the water was shut off purposely and so was the lights
Pros (+) Resort was beautiful and spotless. The all inclusive aspect of the resort.
Cons (-) Pool bars could have stayed open later. They close by 6 pm. Caribbean restaurant was not good.
Pros (+) Location is great staff is terrible, Food was fine
Cons (-) Get better staff stop trying to rip off folks
Pros (+) The food service in the buffet is excellent. It is the only place we ate for our 7-day stay. There are a ton of options, the food is good quality and healthy. Mario in the main lobby (bellman) was great and very helpful. The staff overall do an excellent job. If you need something they will bring it to you or get you an answer. The location is great. Close to town so that you can walk 1.6 miles or...
Cons (-) The pool temperature is very cold. Not any fun to swim in unless the sun is burning hot. What is even worse is the HOT TUBES are COLD!!! This is the one thing that needs to be corrected. Or fill them in with rocks so there is no expectation of using a hot tub. Not a criticism - if you travel to Cozumel bring $100-$200 in small bills $1,2,5. This way you can easily tip folks and you know what you a...
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Pros (+) Entertainment programming was amazing and the staff is so attentive. They make sure you're always enjoying yourself.
Cons (-) A struggle to reserve a beach chair- people wake up really early to mark chairs with belongings and there are not enough chairs for everyone.
Pros (+) Everything was great
Pros (+) Wonderful, attentive staff, beautiful landscape with 3 great pools, all with swim up bars. Casual to dress up dining, their own shopping center and on site shows. Wonderful experience. Will defiantly be back!
Pros (+) Staff were very polite and kind.
Cons (-) Food was same every meal. not much choice. I got sick of it and I had to go out to eat in downtown. They charge for room safety box every day.
Location
Carretera a Chankanaab Km. 3.5, 77600 Cozumel, Quintana Roo
What's nearby
- Cathedral of Corpus Christi2.7 km
- Cinepolis2.7 km
- Palacio Municipal2.9 km
- Cozumel Equalizers Scuba Center3.1 km
- Aqua Safari Dive Shop3.5 km
- Deep Exposure Dive Center3.7 km
- Studio Blue Dive Center3.8 km
- Eco Divers3.9 km
- Pax4 km
- Museo de la Isla de Cozumel4.3 km
- El Caracol the Observatory4.6 km
- San Juan Reef8.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Grand Park Royal Cozumel
Low season | February |
|---|---|
High season | February |
Average price (weekend night) | AED 940 |
When to book a room at Grand Park Royal Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city centre | 2.9 km |
Nearest airport | Cozumel |
Distance to airport | 5.7 km |