Breakfast was okay but there are barely any staffs and no room service!
3 stars
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
5400 John Q. Hammons Drive NW, Concord, NC 28027, United States
Concord, NC
See location+1 704 455 8200Photos of Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
Overview
Embassy Suites by Hilton Charlotte - Concord is a hotel, spa, resort, and conference center in one building. There are 308 guestrooms that come equipped with a kitchenette, a private bathroom, room service, air conditioning, and a safe. Daily housekeeping ensures that things remain fresh while guests are away.
The hotel provides Internet to guests for a fee. There is parking available on-site as well. Airport transportation is provided between the hotel and Douglas Airport, which is 17 miles away. The Concord Regional Airport is two miles away. Those who are staying at the hotel for business reasons can utilize the wired Internet in the business center. There are also fax and photocopying machines available. A number of conference facilities and banquet rooms can be booked for private events.
There is an indoor swimming pool on-site, which is open all year-round and heated during the cold weather. An attached spa and salon offers wellness packages and beauty services for interested guests. There is an on-site gift shop for those who want to shop for additional goods. The front desk in the lobby stays open 24-hours a day to provide additional accommodations to guests. For example, there is express check-in, laundry service, dry cleaning, and baggage storage available upon request.
There is an ATM on-site for guests to have convenient access to money. Each morning, there is a breakfast buffet in the on-site restaurant. Lunch and dinner services are also available.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Basics
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Indoor pool
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Golf
- Beauty salon
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Bedroom
- Sofa bed
Fitness
- Fitness centre
Reviews of Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
8.4
Very good
1012 verified ratings
Wonderful
538
Very good
132
Good
106
Okay
52
Fair
52
Mediocre
43
Poor
89
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
8.5 out of 10
5 reviews
9 out of 10
6 reviews
All reviews
Pros (+) We enjoy everything at the hotel.
Cons (-) Have nothing to complain about.
Pros (+) I love the Embassy suites format -- large suite style rooms, free cooked to order breakfast and managers reception in the evening
Cons (-) This was largest Embassy Suites I have stayed in -- 10+ floors. The pool, hot tub and work out facilities were way too small for that large of a hotel. These facilities should have been 4 times the size for the size of the hotel. There were a lot of families and a lot of kids here. The energy levels were a bit more rambunctious than I was looking for.
Cons (-) low water pressure on 9th floor
Pros (+) There a couple conferences going on at once, yet the staff and service accommodated us. The bar scene was great & active the staff was very, very good. Even though they were quite busy, they took the time to engage with the guests to make them feel at home.
Cons (-) That I had to leave!
Pros (+) Location, cleanliness, helpfulness, all needs met! Loved our breakfast!Everything was spot on! Good job!
Cons (-) My sister didn't care what our view was going to be, I should have said Golf View! But the speedway was fun too!
Location
5400 John Q. Hammons Drive NW, Concord, NC 28027
What's nearby
- Rocky River Golf Club0.8 km
- Hendrick Motorsports Complex0.9 km
- Water Park at the Great Wolf Lodge1 km
- SEA LIFE Charlotte-Concord Aquarium1.8 km
- Concord Mills Outlet Mall1.9 km
- Richard Petty Driving Experience3.2 km
- Frank Liske Park7.6 km
- Cabarrus Brewing Company10.5 km
- Old Courthouse Theatre11.8 km
- Memorial Garden11.9 km
- Cabarrus Arena & Events Center18.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
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Nearby hotels and places to stay
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Value for money | 8.3 |
|---|---|
Distance to city centre | 11.9 km |
Nearest airport | Concord Regional |
Distance to airport | 2.4 km |