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Staff is completely professional, and go out of their way to accomodate you as much as possible. Currently, there is construction to expand the hotel. There was also some renovation of flooring on the 2nd floor that caused some discomfort due to paints and solvents.
Well tranined staff,great location and quality services.I loved the design of certain areas and the panorama swimming pool. Keep it up!
Staff very friendly and helpful. Well appointed room. Air conditioning much appreciated during a heat wave!! Too warm in the gym
Everything was excellent, Staff was kind, room was confortable, services were very good. I had to leave the hotel early in the morning, so I can't say anything about the breakefast. Although it wasn't a problem for me, the television is below the level of the other services / facilities offered by this hotel.
We loved the room, great bed. Close to the ceter of the city. They have a great swiming pool on top with great view. Everything clean everyone very eager 2 help us Maybe thebreakfast was a little bit poor
The space in the room and the staff was very nice
Here you can find the same good quality services like in Western Europe.
Good staff; good views; good room Need to have tea and coffee making facilities in room
The location was nice, and the room was OK. Easy accesable from down-town (5 minuts walk). The personnal was quite un-polite (almost never said "please" or "thank you"). Btw, they never had hot chocolate in any of their restaurants :)
Nice, clean, modern rooms and hotel. Nice, professional staff. Excellent restaurant.
Very helpful staff and brilliant location
Great location and value for money. Helpful staff and comfortable enough. No in room safe. Breakfast from menu not buffet which would have been preferable. Would I go back if visiting Cluj and would I recommend the hotel ? Yes and yes.
Not much to like except the location. All rooms open up to a very narrow inner court were any type of noise as well as voices are clearly audible inside the rooms. In summer when windows might be open the noise inside must be intolerable. Suggestion to staff: please keep your voices down at 7/8am since your chatter in front of my room woke me up. Breakfast was not only extremely poor but cold cuts etc, that had been on other guests plates / tables was "recycled" and put back onto buffet table......on the same plates as used by those guests!! Quality of coffee was horrible and worst ever and at my first morning at the hotel no coffee was available. Breakfast staff clearly very unprofessional.
friendly, helpful staff, very central location. olde worlde aspect. putative connection to Bram Stoker's Dracula.inner courtyard must be nice in summer, though chilly in autumn. good value.
Position Reaturant was closed; brakfast was on menu, not a buffet; little room; Expensive price for what they offer; access to the room from a open court... maybe not the best for safety
The location of this hotel is excellent. The windows open to the courtyard.
As far as location goes, Hotel Transilvania is pretty hard to beat. It's off a major street but in a courtyard, so you're not right next to traffic. There is a small parking area in the back that has a gate which was nice. Great location for hitting the nightlife (right of the main square). Room was clean and had the basics (shower, TV, desk, WIFI fairly fast). Staff were friendly, helpful and professional. Courtyard looked like it might have potential during the summer months, the place is right next to a shopping mall too. Almost forgot, Cluj rules! Rooms were small (mine had only a window above the door facing the courtyard). My friend's was on the same side as the reception and seemed slightly larger. Breakfast was barely adequate (didn't get there in time to see it all) and replenishment did not seem to be a priority.
Location was great, the stuff impecable, the room spacious. The only inconvenience was that all the rooms have windows toward the inner courtyard. Othewise, quiet and cosy.
Very nice, chatty young staff at reception with good English. Excellent location. no in-room facilities for making coffee.
Hotel in excellent location in centre of city for short city stay. Staff extremely pleasant and helpful and spoke English. Taxi for our 06.00 flight back to UK arrived within 3 minutes. Surprising good value excellent meal in central courtyard in a location that we would not have probably not chosen by just looking into courtyard. Buffet breakfast would be better than menu, although this was fine. Pity that we were only offered two single beds in a double room even though we booked 6 months in advance.
Good location only 5 minutes walk to the main centre. The room was very clean with good facilities. Nice polite staff.
Location, comfort, the parking area for the car. The staff did not speak Hungarian.
Friendly & clean Lack of a lift
Excuse me, I have mixed an estimation of hotel Capitolina in Cluj with an estimation of hotel Zenix in Bucharest. Hotel Zenix a low level and quality, exactly **.
The kindness of the staff, reception posted a postcard for me which was helpful as i didnt know where to purchase a stamp, We also used room service which was very good. There was nothing i didnt like
All the staff was very helpful, and when we had a problem with the shower they were really fast to resolve it. The room was clean. The room is not sound proof and you hear people outside leaving the bar bellow the hotel. The blankets weren't suited for a double bed, but for a single bed. Although I made a reservation for a "suite" it looked more like a regular room, and we didn't even have a bathtub, only a shower.
Good location. Friendly personal. There is a meeting room for breakfast etc, but you cannot sit here when you want to work or something.
Position in City
The breakfast is impressive according to Romanian standards. But behind, let's say, German standards of a hotel with the same price. The wooden windows didn't close well - so the wind blows through them and you can hear all the noise from the street.
The location is ok
Late check in and left luggage facility Lift did not work properly
Very very quiet budget hotel. Lovely staff. Breakfast not very inspiring and colour scheme in the rooms was very dated.
The hotel is in a quiet backstreet and is very nicely appointed. There is also a really nice restaurant close by called Martins (turn right out of the hotel, follow the street to the bottom and turn rignt again, cross the street at the traffic lights and it's about 200m on the rigt hand side)
Very good hotel. am satisfied with friendly staff, clean room and good location. Would definitely come back if I go to Cluj again!
Visited the town No, it was fine, but we only had a few hours there.
The room was small but very practical and we had a lovely balcony. The staff was very helpful and kind, gave us the feeling of being in a family. The breakfast was also quite good.
Very good location in a small street not far from the Botanical Garden, friendly English speaking personnel, modern rooms. The breakfast room is rather small but this is only a small detail.
location was great, very clean, very nicely decorated and the staff was very nice and helpfull
Little nice pension located in a quite central area, very close to the Botanical Garden. Room was very clean, personnel was friendly. Fair price for the money.
Charming room, charming staff.
Parking was very helpful
Very nice rooms, cosy and modern. Very moderate prices. As much coffee as you want to drink for free. Was a stupid party of several other foreigners in the hotel that repeatedly nocked at my door during the night.
No breakfast, no restaurant, rooms very small, shower not working properly.
Staff very kind and correct. Good internet connection quality. Some room facilities were broken and need repair. Nothing very important.
Siago is a clean, easy, new pension with large rooms and a great shower. It's across the street from Cluj's beautiful botanic gardens and a short walk from the main square. The room was street level (but there was very little noise).
Hotel staff very nice, lovely and spacious room, good location. Fruits and free coffee for guests. A little bit noisy, you can hear everything...
Very nice staff, good location (near centre) and luxury rooms for a cheap price.
The staff was extremely firiendly and they have internet available 24 hours a day free for guests.
The very friendly staff (even at midnight and at 4 in the morning), the location in the town centre, the proximity to the airport, the extra comfortable bed. The bathroom sink was cracked
The hotel has a view to the Szent Mihály church, and in the city center. Close to everything. Good price. Free, fast wifi internet! Hard to get hot water.
Rooms are big but a bit noisy if you're on the street side. Equipment inside the room is minimal, don't expect anything else than the bare minimum, even on shampoo or shower gel. Clearly, it isn't worth a 3 stars, maybe 1 star...
The comfortable room.
Great situation in centre but quiet. Helpful receptionist. Twin room clean and comfortable. Price reasonable.
Loved the location, it was literally on the main road downtown Cluj-Napoca, in the pedestrian part of city center I only stayed for one night so I can't really say there was anything not to like..
It was in the centre. Breakfast wasnt very good
The location was perfect! And the staff was nice. Perfect for a short visit in Cluj. The bathroom was not really nice and the floor there was full of long black hair (Im blond!). And the bedspread was full of stains of some sort....
Nice location. Cheap
You expect to get what you pay for and, for the price, this was a reasonable hotel. The room had a rather unpleasant odour.
The stuff of the hotel, very gentle and nice. They never say NO!
The location is near to the city center and the rooms are large. The internet connection in my room didn't work.
The price was good, the hotel staff was nice and the services were ok. The furniture was not quite in tip top shape, but it was acceptable.
Nice hotel, near to the centrum of Cluj. Cheap, but comfortable, gut location, proffesional personel. Good kitchen.
I most like the hote staff I did not liked the absence of an elevator
The staff was very helpful and accommodating!
at least they had interenet the toilet smells, the whole room was fall of sewage gaz, specially during night time... they advirtised for Sauna and when i arrived there the owner ask for £10 to use it....