Overview

Cleveland Marriott Downtown at Key Center
Best Service Friendliness

127 Public Square, Cleveland, OH 44114, United States
+1 216 696 9200

AED 555+

Overall guest ratings

8.7/10 Excellent
Based on 617 reviews

Review highlights

  • 9.6
  • 9.2
  • 7.9
  • 5.2

Good to know

  • Pleasant entrance area
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Experience style and sophistication at the revitalized Cleveland Marriott Downtown at Key Center, an ideal location for meetings and gatherings of any size. Offering stunning views of Lake Erie and the breathtaking city skyline, this 25-story Cleveland hotel boasts 400 guestrooms with sleek furnishings, an indoor pool and fitness center. Our hotel in downtown Cleveland is located steps from the Cleveland Convention Center and Global Center for Health Innovation. For avid sports fans, our hotel’s location near the Cleveland Browns football stadium keeps you in the heart of the action. Take advantage of our renowned hotel staff for unmatched hospitality and local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, situated within this downtown Cleveland, Ohio hotel. Rediscover comfort at one of the premier hotels in Cleveland, the Cleveland Marriott Downtown at Key Center.

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    Marriott

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Laundry facilities
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 617 reviews
    • 9.6 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.8 "Lovely bar service, according to 88%."
    • 7.9 "Good breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 7.7 "Good cleanliness."
      9.3 "93% thought it was clean."
    • 6.6 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 5.2 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 5.1 "Average value."
      5.6 "56% thought it was adequately priced."
    • 1.8 "Horrible pool."
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    Overall rating

    8.7 Excellent
    Based on 277 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.5 "Good cleanliness."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 5.0 "Average value."
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    Overall rating

    8.2 Excellent
    Based on 302 reviews
    • 9.4 "Terrific location."
      7.7 "Great parking, according to 77%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.5 "Good cleanliness."
    • 5.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.7 "Only 67% said rooms were clean enough."
    • 5.8 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.3 "Internet is average."
    • 4.8 "Value below average."
    • 1.7 "Horrible pool."
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    Overall rating

    8.8 Excellent
    Based on 37 reviews
    • 9.3 "World class service."
    • 6.3 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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