Overview

Mercure Chester Abbots Well Hotel

Whitchurch Road, Chester, CH3 5QL, United Kingdom
+44 844 815 9001

AED 309+

Overall guest ratings

7.6/10 Good
Based on 1,856 reviews

Review highlights

  • 9.4
  • 8.6
  • 4.7
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    Book into this 4-star Chester hotel close to the city's main attractions. Mercure Chester Abbots Well Hotel is nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks. Complimentary high speed WiFi is available in the 126 guest rooms and throughout the hotel. The Brasserie and Bar offer gourmet cuisine, light snacks and a cosy spot for a nightcap. Enjoy the onsite Feel Good Health Club with heated pool. The 11 meeting rooms welcome up to 220 people.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 1,856 reviews
    • 9.4 "Terrific location."
      8.6 "Great parking, according to 86%."
      8.3 "City centre within easy reach, said 83%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      7.9 "79% liked the proximity to shopping."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 7.8 "Good pool."
    • 7.3 "Good breakfast."
    • 7.0 "Internet works."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      4.6 "54% complained about the elevator."
      2.1 "79% thought the facilities needed updating."
    • 4.4 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      2.6 "74% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      4.5 "Air conditioning was criticized by 55%."
      1.4 "86% said the bathroom was dirty."
      2.5 "75% thought the tv was sub-standard."
    • 3.7 "Value below average."
      3.3 "67% said the breakfast was too expensive."
      0.9 "The price was too high for 91%."
      0.4 "96% said beverages were too expensive."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 1,280 reviews
    • 9.3 "Terrific location."
      8.6 "Great parking, according to 86%."
      8.2 "City centre within easy reach, said 82%."
      8.5 "Easily accessible by car, said 85%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.9 "Internet is average."
    • 6.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      5.8 "Desserts were ok, said 58%."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.6 "54% complained about the elevator."
      0.9 "91% didn't like the architecture."
      1.9 "81% thought the facilities needed updating."
    • 4.8 "Bar is not good."
      0.4 "96% said beverages were too expensive."
      0.8 "Alcoholic drinks were awful, according to 92%."
    • 4.4 "Rooms are not good."
      3.7 "63% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      3.0 "70% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      2.2 "78% had problems with the shower."
      4.4 "Air conditioning was criticized by 56%."
      1.3 "87% said the bathroom was dirty."
      1.0 "90% criticized the small bathroom."
    • 3.7 "Value below average."
      3.4 "66% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
      0.4 "96% said beverages were too expensive."
    • 3.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.7 "73% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 445 reviews
    • 9.4 "Terrific location."
      8.8 "Great parking, according to 88%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Pool is good."
    • 7.9 "Good breakfast."
    • 6.5 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.9 "Bar is not good."
    • 4.6 "Rooms are not good."
      3.8 "62% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.3 "Air conditioning was criticized by 57%."
      2.9 "71% found problems with the furniture."
      2.8 "72% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
    • 4.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      1.9 "81% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
    • 3.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.7 "Value below average."
      1.3 "The price was too high for 87%."
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    Overall rating

    7.0 Good
    Based on 37 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    7.5 Good
    Based on 92 reviews
    • 9.2 "Terrific location."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 7.3 "Good breakfast."
    • 6.4 "Average cleanliness."
    • 4.9 "Bar is not good."
    • 4.7 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.5 "65% said rooms were small."
    • 3.6 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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