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Omni Charlotte Hotel
Top Luxury Hotel

132 East Trade Street, Charlotte, NC 28280, United States
+1 704 377 0400

AED 537+

Overall guest ratings

8.1/10 Excellent
Based on 1,296 reviews

Review highlights

  • 10.0
  • 8.8
  • 5.0
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Location. This Charlotte Hotel is in the city’s center, a block from the Charlotte Time Warner Arena and the Blumenthal Performing Arts Center. The Charlotte Convention Center is three blocks away. Set in the Epicentre Entertainment District, the property is also in a business district and near a medical center and university.

    Hotel Features. Omni Charlotte Hotel has a fitness facility and a seasonal outdoor pool. Business amenities include a 24-hour business center, wireless Internet access (surcharge), computer station, secretarial services, 19 meeting and conference rooms, and audio-visual equipment. Omni Charlotte Hotel has a restaurant and a bar/lounge. 24-hour room service is available. Tours and ticket assistance are available in addition to luggage storage. The Omni Charlotte is a smoke-free property.

    Guestrooms. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Guestrooms have high-definition LCD televisions with ESPN and pay movies, laptop-compatible in-room safes, and MP3 docking stations. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature bathrobes, rainfall showerhead, and complimentary toiletries. Connecting rooms are available, as are complimentary cribs.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,296 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.5 "85% were happy with the room service."
      8.6 "86% found the restaurant service to be one of the best."
      9.2 "Management was excellent, said 92%."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.4 "76% complained about the bathroom."
      3.9 "61% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
      1.6 "84% said the bathroom was dirty."
      4.7 "53% had problems with the shower."
      2.5 "75% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
    • 4.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Value below average."
      4.7 "53% thought it was overpriced."
      2.7 "73% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.7 "53% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 699 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 3.9 "Value below average."
      4.5 "55% thought it was overpriced."
    • 3.7 "Internet is poor."
      4.5 "55% thought it was overpriced."
    • 3.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 375 reviews
    • 9.1 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.5 "65% said rooms were small."
      0.2 "98% criticized the small bathroom."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
    • 4.4 "Value below average."
    • 4.2 "Not very comfortable."
      3.5 "65% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 181 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 4.3 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      3.7 "63% said rooms were small."
    • 3.9 "Rooms are not good."
      0.2 "For 98%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      3.7 "63% said rooms were small."
    • 3.6 "Value below average."
    • 3.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 38 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
    • 5.2 "Average comfort."
    • 5.1 "Rooms are ok."
    • 3.2 "Horrible vibe."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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