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Hotel Plaza Kokai Cancún
3 stars

Hotel Plaza Kokai Cancún

Av Uxmal No 26, Sm 2a, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 193 3170
From
AED 126
Cheapest

rate per night

7.7
Good
based on 2703 reviews
2,703 reviews
Room type
Provider
Nightly total
Standard Room
AED 126
Double room
AED 137
King room
AED 159

Photos of Hotel Plaza Kokai Cancún

Overview

Rating
Family-friendly Cancun hotel in Downtown Cancun with 2 restaurants Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a swim-up bar, and a rooftop terrace are onsite. Hotel Plaza Kokai Cancún offers 55 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
7.7
Good
Based on 2,703 verified guest reviews

Latest deals for Hotel Plaza Kokai Cancún

Thu 1/5
Fri 2/5
King room
bed type unknown
Standard Room
2 double beds
2 double beds
bed type unknown
Double room
bed type unknown
2 double beds
2 double beds
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Plaza Kokai Cancún

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • TV
  • Free toiletries
  • Child pool
  • Meeting/Banquet facilities

Services and conveniences

  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Shower
  • Private bathroom

Dining

  • Restaurant
  • Bar/Lounge
  • Grocery deliveries
  • Packed lunches
  • Food can be delivered to guest accommodation

Accessibility and suitability

  • No smoking
  • Disabled access
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Trouser press

General

  • Soundproof rooms
  • Family rooms
  • Storage available

Things to do

  • Eco tourism
  • Beach access

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Media and entertainment

  • TV

Outdoor

  • Terrace/Patio

Workspace

  • Fax/photocopying

Family friendly

  • Child pool

Pool

  • Outdoor pool

Reviews of Hotel Plaza Kokai Cancún

7.7
Good
2703 verified ratings
Wonderful
768
Very good
477
Good
604
Okay
287
Fair
267
Mediocre
99
Poor
201

Summary of reviews

Guests say
Guests appreciated the good location of the hotel, which is close to public transport and supermarkets. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and inadequate housekeeping. The service was often described as unhelpful, with staff lacking English skills and being unprofessional. Overall, while the hotel has potential due to its location, guests felt that improvements in cleanliness and service are urgently needed.
AI-generated from customer reviews
Location8.5 out of 10
Service2 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

3.7
Poor
Anonymous, Jan 2017
Pros (+) Paid $500 for 4 nights, which was a great price. The hotel was well located, near buses to the hotel zone and supermarket's. The staff was super sweet, however the hotel is limited when it comes to resources.
Cons (-) The lack of resources such as towel and clean sheets. I had to basically fight for towels because they were low in demand. The hotel was fairly clean, but I doubt my sheets, especially the comforterz were. I would pay extra the next time in Cancer for a better hotel.
10
Wonderful
Anonymous, Feb 2016
Pros (+) Liked not being part of the tourist swarm at the larger hotels. If you want to be closer to the city and culture, this is the place.
7.4
Good
Anonymous, Jan 2016
Pros (+) The singers in lobby bar is excellent, the local singers' latin songs interacted with the audience, young and aged people were happy, the songs released the pressure of people daily life from. To a foreigner, it was very impressive these songs has a magic power to touch you, release you. Paul
Cons (-) The breakfast in lobby restaurant is excellent, not expensive, but delicious.
7.7
Good
Anonymous, Dec 2015
Pros (+) The location is good, easy to airport, ADO, market...
Cons (-) there is no hair dryer, the towels not that good.

Location

Av Uxmal No 26, Sm 2a, 77500 Cancún, Quintana Roo

What's nearby

  • Glorieta del Ceviche0.8 km
  • Puerto Cancun1.6 km
  • Estadio de Beisbol Beto Avila1.9 km
  • Estadio Olímpico Andrés Quintana Roo2.1 km
  • Puerto Juarez2.6 km
  • Gran Puerto2.7 km
  • La Gran Plaza4.2 km
  • Poliforum Benito Juarez7.1 km
  • Cancun Golf Club at Pok Ta Pok7.2 km
  • Cancun Convention Center8.5 km
  • La Isla Shopping Mall8.5 km
  • Hard Rock Cafe Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Plaza Kokai Cancún

Low season

December

High season

December

Average price (weekend night)

AED 141
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Plaza Kokai Cancún

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Plaza Kokai Cancún

  • Where is Hotel Plaza Kokai Cancún located?

    Hotel Plaza Kokai Cancún is located at Av Uxmal No 26, Sm 2a in Downtown, 1 km from the centre of Cancún. Glorieta del Ceviche is the closest landmark to Hotel Plaza Kokai Cancún.

  • When is check-in time and check-out time at Hotel Plaza Kokai Cancún?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Plaza Kokai Cancún.

  • Does Hotel Plaza Kokai Cancún offer free Wi-Fi?

    Yes, Hotel Plaza Kokai Cancún offers free Wi-Fi.

  • How far is Hotel Plaza Kokai Cancún from the airport?

    Hotel Plaza Kokai Cancún is 14.8 km from Cancun. Hotel Plaza Kokai Cancún is 72.4 km from Cozumel.

  • Does Hotel Plaza Kokai Cancún have a pool?

    Yes, Hotel Plaza Kokai Cancún has a pool on-site.

  • How does KAYAK find such great Hotel Plaza Kokai Cancún hotel deals?

    KAYAK scours the web for all room deals available at Hotel Plaza Kokai Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Plaza Kokai Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Plaza Kokai Cancún.

See more FAQs

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3-star hotel
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3-star hotel
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2-star hotel
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2-star hotel
46% cheaper
Hotel Boutique Suites Puerto Cancun
8.4 Excellent (20 reviews)0.36 kmWi-FiAED 85+
2-star hotel
Mezcal Hostel8.3 Excellent (4,366 reviews)0.21 kmAdults only, snorkelling, Outdoor poolAED 174+
3-star hotel
Eco-Hotel El Rey Del Caribe8.3 Excellent (2,363 reviews)0.02 kmOutdoor pool, Spa and wellness centre, RestaurantAED 299+
3-star hotel
Enigmatic Hotel Experience
8 Excellent (175 reviews)0.21 kmAdults only, snorkelling, Outdoor poolAED 315+

Good to know

Value for money

8.1

Distance to city centre

1.0 km

Nearest airport

Cancun

Distance to airport

15.2 km