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Hotel Plaza Kokai Cancún

AV. Uxmal #26, SM 2-A, 77500 Cancun, QR, Mexico
+52 998 193 3170

AED 103+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.2/10 Good
Based on 411 reviews

Review highlights

  • 8.3
  • 7.3
  • 4.6
  • 4.6

Good to know

  • Close to public transport

Nearby

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    About

    A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, walking distance from Benito Juarez Municipal Building and Cristo Rey Church. This hotel is within close proximity of Las Palapas Park and Mercado 23.

    Rooms

    Make yourself at home in one of the 46 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Be sure to enjoy recreational amenities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge. Continental breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Night club
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 411 reviews
    • 8.3 "Location is great."
    • 7.3 "Good service."
    • 6.3 "Internet is average."
    • 4.6 "Not very clean."
    • 4.6 "Rooms are not good."
    • 4.2 "Not very comfortable."
    • 4.1 "Breakfast is below average."
    • 3.6 "Ugly beach."
    View all review categories

    Overall rating

    7.0 Good
    Based on 250 reviews
    • 8.1 "Good value."
    • 7.8 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
    • 6.4 "Internet is average."
    • 4.3 "Breakfast is below average."
    • 4.2 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      0.9 "Air conditioning was criticized by 91%."
      4.0 "60% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
    • 4.1 "Not very clean."
      4.9 "51% said rooms were dirty."
      0.8 "Dirty pool, said 92%."
    • 3.9 "Not very comfortable."
      0.9 "Air conditioning was criticized by 91%."
      4.0 "60% didn't like the uncomfortable beds."
      1.0 "90% thought it was too noisy."
    • 2.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 57 reviews
    • 8.3 "Location is great."
    • 7.8 "High value."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      3.0 "70% complained about the bathroom."
    • 4.5 "Not very clean."
    • 4.3 "Not very comfortable."

    Overall rating

    7.7 Good
    Based on 102 reviews
    • 8.6 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Good value."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.5 "Tasty food."
    • 5.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.6 "74% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
    • 4.4 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.5 "Vibe wasn't good."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Close to public transport"
    data provided by TrustYou

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