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Hacienda de Castilla
3 stars

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 843 0620
From
AED 81
Cheapest

rate per night

7.6
Good
based on 545 reviews
545 reviews
Room type
Provider
Nightly total
Standard Room
AED 81
Double room
AED 89
31 more Hacienda de Castilla deals
31 more Hacienda de Castilla deals

Photos of Hacienda de Castilla

Overview

Hotel with an outdoor pool, near Ultramar Ferry Puerto Juárez This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a children's pool, a meeting room, and concierge services are onsite. Hotel Hacienda de Castilla offers 43 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with premium cable channels. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
7.6
Good rating
Based on 545 verified guest reviews

Latest deals for Hacienda de Castilla

Mon 22/9
Tue 23/9
Double room
1 twin bed
AED 89
nightly with fees
2 double beds
AED 93
nightly with fees
2 double beds
AED 96
nightly with fees
Standard Room
bed type unknown
AED 81
nightly with fees
bed type unknown
AED 104
nightly with fees
bed type unknown
AED 105
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hacienda de Castilla

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Public bath
  • Private bathroom
  • Walk-in shower

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Dining

  • Minibar
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Dining table

General

  • Quiet street view
  • Inner courtyard view
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Kitchen

  • Refrigerator
  • Dining area
  • Kitchenette

Pool

  • Outdoor pool
  • Plunge pool
  • Pool towels

Laundry

  • Iron and ironing board
  • Trouser press

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Child pool

Reviews of Hacienda de Castilla

7.6
Good
545 verified ratings
Wonderful
120
Very good
72
Good
145
Okay
57
Fair
60
Mediocre
26
Poor
65

Summary of reviews

Guests say
Guests appreciated the cleanliness of the rooms and the friendliness of the staff. However, many expressed concerns about the location being unsafe, poor service experiences, and issues with amenities such as hot water and breakfast quality.
AI-generated from customer reviews
Cleanliness9 out of 10
Service1.5 out of 10
Location1 out of 10
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All reviews

4.8
Mediocre
Natallia, Sep 2015
Pros (+) Value for money, staff is very polite
Cons (-) I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava

Location

Calle 17, Sm. 64, Mza. 23, 77500 Cancún, Quintana Roo

What's nearby

  • Puerto Juarez1.8 km
  • Gran Puerto1.9 km
  • Glorieta del Ceviche1.9 km
  • Puerto Cancun2.2 km
  • Estadio de Beisbol Beto Avila2.8 km
  • Estadio Olímpico Andrés Quintana Roo3.1 km
  • La Gran Plaza5 km
  • Cancun Golf Club at Pok Ta Pok7.7 km
  • Poliforum Benito Juarez8.2 km
  • Cancun Convention Center8.9 km
  • Hard Rock Cafe Cancun9 km
  • CoCo Bongo Cancun9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hacienda de Castilla

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hacienda de Castilla

  • Where is Hacienda de Castilla located?

    Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the centre of Cancún. Puerto Juarez is the closest landmark to Hacienda de Castilla.

  • When is check-in time and check-out time at Hacienda de Castilla?

    Check-in time is 15:00 and check-out time is 12:00 at Hacienda de Castilla.

  • Does Hacienda de Castilla offer free Wi-Fi?

    Yes, Hacienda de Castilla offers free Wi-Fi.

  • Does Hacienda de Castilla offer free parking?

    Yes, Hacienda de Castilla offers free parking.

  • How far is Hacienda de Castilla from the airport?

    Hacienda de Castilla is 16.3 km from Cancun. Hacienda de Castilla is 73.9 km from Cozumel.

  • Does Hacienda de Castilla have a pool?

    Yes, Hacienda de Castilla has a pool on-site.

  • How does KAYAK find such great Hacienda de Castilla hotel deals?

    KAYAK scours the web for all room deals available at Hacienda de Castilla in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda de Castilla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda de Castilla.

See more FAQs

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3-star hotel
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2-star hotel
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Hotel Jardín Cancún
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2-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
2.1 km
Cancun
16.3 km

Everything you need to know for your stay in Cancún

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