Overview

Excellence Playa Mujeres
Top Romantic Hotel

Prol. Bonampak, S/N, Punta Sam LT. Terreno 1 MZ 1 SM3, 77400 Cancun, QR, Mexico
+52 998 872 8600

AED 1260+

Overall guest ratings

9.5/10 Excellent
Based on 2,040 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.2
  • 3.0

Good to know

  • Friendly atmosphere
  • Nice building
  • Friendly service
  • Luxurious Hotel

Nearby

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    About

    Location. This all-inclusive resort sits on 2 miles (3.2 kilometer) of white-sand beach, in resort that includes an inland marina. Playa Mujeres Golf Club is 1.2 miles (2 kilometers) away. Close to golf course and to ferry terminal.

    Property Features.

    At this all-inclusive property meals and beverages at onsite restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Excellence Playa Mujeres - Adults Only - All Inclusive has tennis courts, a nightclub, an outdoor pool, and a full-service spa. This five-star Punta Sam property features beauty services. Business amenities at this all-inclusive resort include 6 conference rooms, wireless Internet access, and audio-visual equipment. Excellence Playa Mujeres - Adults Only - All Inclusive has multiple onsite restaurants and bars/lounges, including poolside bars. Event facilities include conference rooms.

    Guestrooms. Amenities featured in guestrooms include DVD players, furnished balconies or patios, and coffee/tea makers. 42-inch LED televisions with with satellite TV service and pay movies are available in guestrooms. Business-friendly amenities include desks, direct-dial phones, and voice mail. All guestrooms provide a stocked minibar with free items and complimentary bottled water. Bathrooms feature jetted tubs, bathroom phones, and scales.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry service
    • Game room
    • Spa
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Private beach
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 2,040 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.2 "92% were happy with the room service."
      9.1 "91% found the restaurant service to be one of the best."
      8.4 "84% said the reception staff was great."
      10.0 "Lovely bar service, according to 100%."
      9.7 "Lovely pool/beach service, according to 97%."
      8.3 "83% said the concierge service was amazing."
      8.6 "Housekeeping was great, according to 86%."
      9.3 "93% said the recreation staff was great."
      8.5 "Hotel security was great, thought 85%."
      8.2 "82% said the booking process went smoothly."
      7.0 "Management was excellent, said 70%."
      10.0 "100% were happy with the shuttle service."
    • 9.4 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.9 "99% found the grounds to be nice."
      8.9 "89% enjoyed the lobby entrance."
      10.0 "100% loved the terrace."
      7.3 "73% thought the architecture was beautiful."
      9.1 "91% loved the outdoor sports facilities."
      10.0 "100% said the facilities were very new."
    • 9.2 "Awesome vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.9 "89% enjoyed the lobby entrance."
      8.6 "86% thought, the hotel was modern."
      8.9 "89% said it was a stylish hotel."
    • 9.2 "Excellent pool."
      8.7 "Clean pool, said 87%."
    • 9.1 "Excellent breakfast."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."

    Overall rating

    9.7 Excellent
    Based on 2,040 reviews
    • 9.6 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.9 "99% found the grounds to be nice."
      8.9 "89% enjoyed the lobby entrance."
    • 9.4 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.8 "88% thought, the hotel was modern."
      8.9 "89% enjoyed the lobby entrance."
      8.7 "87% said it was a stylish hotel."
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
      8.7 "87% said rooms were clean."
      8.6 "Clean pool, said 86%."
    • 9.4 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      7.2 "Good access to the airport, said 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.2 "92% were happy with the room service."
      9.3 "93% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      9.7 "Lovely pool/beach service, according to 97%."
      8.5 "85% said the concierge service was amazing."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Nice building"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou

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