Overview

Helen Hotel

167-169 Hills Road, Cambridge, CB2 8RJ, United Kingdom
+44 122 324 6465

AED 276+

Overall guest ratings

7.7/10 Good
Based on 758 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.8
  • 4.7

Good to know

  • Accessible parking
  • Friendly service
  • Train station is close

Nearby

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    Amenities

    • Internet
    • No smoking
    • Bar/Lounge
    • Safe
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 758 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      8.1 "Great parking, according to 81%."
      10.0 "Near to public transport, according to 100%."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 6.7 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.5 "85% didn't like the architecture."
      4.7 "53% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    7.6 Good
    Based on 386 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      8.2 "Great parking, according to 82%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 6.5 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.9 "61% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
      3.2 "68% criticized the small bathroom."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      1.5 "85% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 53 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.7 "Location is great."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.0 "Average comfort."
      4.7 "53% said rooms were small."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.7 "53% complained about the elevator."

    Overall rating

    7.7 Good
    Based on 318 reviews
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 7.2 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.4 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 5.0 "Average comfort."
      4.8 "52% said rooms were small."
      3.8 "62% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.6 "84% didn't like the architecture."
      4.6 "54% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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