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Bay Village Tropical Retreat & Apartments

Cnr Lake & Gatton Sts, Cairns, QLD 4870, Australia
+61 740 514 622

AED 313+

Overall guest ratings

7.7/10 Good
Based on 350 reviews

Review highlights

  • 10.0
  • 9.2
  • 9.1
  • 5.3

Good to know

  • Near city centre
  • Spacious rooms
  • Pleasant hotel grounds

Nearby

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    About

    With a stay at Bay Village Tropical Retreat & Apartments, you'll be centrally located in Cairns North, steps from Cairns Base Hospital and minutes from Cairns Esplanade Charles Street Parkland. This hotel is within close proximity of Muddy's Playground and St Monica's Cathedral.

    Rooms

    Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • 24 hour front desk
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 350 reviews
    • 10.0 "Incredible bar."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.1 "Food is to die for."
      10.0 "100% loved the menu selection."
    • 8.5 "Location is great."
      8.4 "City centre within easy reach, said 84%."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      8.6 "86% liked the proximity to shopping."
    • 6.1 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      5.2 "Beds were acceptable for 52%."
    • 5.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 2.5 "Awful breakfast."
    • 1.3 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 238 reviews
    • 9.2 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 9.0 "Food is to die for."
    • 8.5 "Location is great."
      8.3 "City centre within easy reach, said 83%."
    • 5.8 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 4.9 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      3.5 "65% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
    • 4.1 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 1.8 "Awful breakfast."
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    Overall rating

    8.1 Excellent
    Based on 91 reviews
    • 9.1 "Food is to die for."
    • 9.0 "World class service."
    • 8.7 "Location is great."
      8.6 "City centre within easy reach, said 86%."
    • 8.7 "Pool is good."
    • 6.4 "Average amenities."
    • 6.3 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 5.5 "Rooms are ok."
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    Overall rating

    8.0 Good
    Based on 21 reviews
    • 9.4 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.3 "Food is to die for."
    • 8.7 "Location is great."
    • 6.1 "Average comfort."
    • 5.2 "Rooms are ok."
    Good to know
    "Near city centre"
    "Spacious rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

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