Overview

Puerta De Burgos

Vitoria 69, 09006 Burgos, Castilla y Leon, Spain
+34 947 241 000

AED 153+

Overall guest ratings

7.6/10 Good
Based on 4,048 reviews

Review highlights

  • 8.4
  • 7.4
  • 4.8
  • 3.2

Good to know

  • Spacious rooms

Nearby

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    About

    The Hotel Puerta de Burgos is just 10 minutes by walk away from the city centre of Burgos and it is located in a quiet and well communicated area. This hotel, which was entirely renovated in 2010, has 162 rooms. The junior suite rooms have a terrace with amazing views and the business rooms are functional and have a modern design. All rooms are equipped with free Wi-Fi, safe and minibar, among other services. In the Hotel Puerta de Burgos you can enjoy the best services, like parking lot, laundry service, baggage-locker, etc. Don't hesitate to ask our staff any question. They will attend you in many language and they will help you and give you the best advices to visit the city of Burgos. It has several rooms for banquets and meetings for 500 people and they have the necessary equipment. The Hotel Puerta de Burgos also has a restaurant, which offers a mix of traditional cuisine and new trends: El Portón de Burgos. * In case of discounts or non-refundable rates, the hotel will charge the full amount at the time of booking confirmation.

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    Eurostars

    Amenities

    • Free Wi-Fi
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Wedding services
    • Internet
    • Room service
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 4,048 reviews
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.8 "Location is acceptable."
      5.4 "Parking was ok, according to 54%."
      6.2 "Average proximity to the city centre, said 62%."
    • 6.0 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.8 "Disappointing food."
      4.2 "58% found the side dishes unedible."
    • 3.2 "Bar is disappointing."
    • 3.0 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.6 "64% didn't like the architecture."
      0.0 "100% found the grounds unpleasant."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 2,590 reviews
    • 8.4 "Great service."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.8 "High value."
    • 6.9 "Location is acceptable."
      5.7 "Parking was ok, according to 57%."
      6.1 "Average proximity to the city centre, said 61%."
    • 6.7 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.7 "Disappointing food."
      4.6 "For 54%, the dining experience was not enjoyable."
      3.8 "62% found the side dishes unedible."
    • 3.0 "Bar is disappointing."
    • 2.8 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
      4.1 "59% criticized the plain hotel."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.3 "67% didn't like the architecture."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 1,092 reviews
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Location is acceptable."
      5.5 "Parking was ok, according to 55%."
      6.1 "Average proximity to the city centre, said 61%."
    • 6.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.1 "Average cleanliness."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.0 "Food is average."
    • 4.5 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.2 "78% were disappointed with the minibar."
      3.2 "68% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      4.9 "51% said the bathroom was dirty."
      1.3 "87% thought the tv was sub-standard."
    • 2.7 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      2.3 "77% thought the facilities needed updating."
    • 2.4 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 364 reviews
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.5 "High value."
    • 7.5 "Good breakfast."
    • 6.8 "Location is acceptable."
      5.1 "Parking was ok, according to 51%."
      6.5 "Average proximity to the city centre, said 65%."
    • 6.4 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.9 "Disappointing food."
    • 3.2 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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