Pros (+) Customer service was great at check in-very friendly
Cons (-) Rooms were on the smaller side, bathrooms were dated for a downtown hotel
3 stars
Hilton Garden Inn Buffalo Downtown
Photos of Hilton Garden Inn Buffalo Downtown
Overview
Situated a short stroll from Buffalo Metropolitan Transportation Center, The Hilton Garden Inn Buffalo-Downtown provides guests with an ideal base when visiting Buffalo. It is located a brief stroll from the Shea's Performing Arts Center and Buffalo City Hall.
There are a variety of amenities available to those staying at the hotel, including valet parking, an indoor pool and an express check-in and check-out feature. Airport transfers, a laundry service and a dry cleaning service are available on enquiry.
The Hilton Garden Inn Buffalo-Downtown has 124 well-appointed rooms that are accompanied by a variety of essential facilities to ensure guests have a comfortable stay. They are also fitted with a microwave, a hair dryer and a refrigerator.
Those staying at the hotel can relax at the in-house bar, conveniently based for socialising in the evening.
The Hilton Garden Inn Buffalo-Downtown is situated amongst the area's well-known attractions, nightlife and shops, and Lafayette Square is within walking distance. Ellicott Square Building, Trico Plant No. 1 and the Buffalo and Erie County Public Library are each within walking distance.
Latest deals for Hilton Garden Inn Buffalo Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Garden Inn Buffalo Downtown
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Sea view
- Seating area
- Telephone
- Privacy curtain
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Hilton Garden Inn Buffalo Downtown
7.9
Good
870 verified ratings
Wonderful
428
Very good
166
Good
112
Okay
46
Fair
49
Mediocre
22
Poor
47
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the friendly front desk staff. However, many expressed concerns about the service quality, with aggressive housekeeping and unhelpful bell staff being common complaints. The location was also a significant issue, with guests feeling unsafe due to the surrounding area and the high parking fees. Overall, while some amenities were enjoyed, the negative aspects overshadowed the positives for many visitors.AI-generated from customer reviews
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Score by provider
7.9 out of 10
5 reviews
9.2 out of 10
3 reviews
All reviews
Pros (+) Staff was extremely helpful. Very clean and beautiful hotel.
Pros (+) Great getaway my husband and I are from Canada and headed to buffalo for a conert.. We stayed here and everything was great from the minute we arrived..They took our car to valet parking an we headed to our room, and was very clean and had a view of the streets like we requested..we also liked being right next to the train.. It took us right to the Niagara centre, where the concert was. If I'm eve...
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Location
10 Lafayette Square, Buffalo, NY 14203
What's nearby
- Lafayette Square58 m
- Buffalo and Erie County Public Library182 m
- Prudential Building376 m
- Ellicott Square Building0.4 km
- Buffalo City Hall0.5 km
- Coca-Cola Field0.6 km
- Shea's Performing Arts Center0.6 km
- KeyBank Center1.2 km
- Theodore Roosevelt Inaugural National Historic Site1.7 km
- Corpus Christi R C Church Complex3.1 km
- Forest Lawn Cemetery4.1 km
- William R. Heath House4.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Buffalo Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Garden Inn Buffalo Downtown
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See most recommended stays in BuffaloGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 0.4 km |
Nearest airport | Buffalo |
Distance to airport | 13.0 km |