Overview

Mercure Bristol Grand Hotel

Broad Street, Bristol, BS1 2EL, United Kingdom
+44 871 376 9042

AED 265+

Overall guest ratings

7.4/10 Good
Based on 3,597 reviews

Review highlights

  • 9.2
  • 7.2
  • 5.4
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Mercure Bristol Grand Hotel has had an extensive makeover giving the historic Grade II listed building a stylish and distinctive new look and feel for 2017. The 182 room property's fresh interior draws inspiration from the city's independent art scene and the building's rich historic past to create a classic yet contemporary finish. Keepers Bar & Kitchen features solid wood and metal fittings and serves much loved British meals using quality, locally sourced ingredients and a wide selection of drinks.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 3,597 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.7 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
      5.6 "For only 56%, the facilities were new enough."
      5.3 "53% said the handicap accessible facilities were average."
      6.3 "Sufficient business facilities, according to 63%."
    • 5.0 "Average cleanliness."
      4.5 "55% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
      1.8 "Dirty pool, said 82%."
      1.4 "86% said that wellness & sports facilities were unclean."
      2.5 "Unclean dining area, according to 75%."
    • 4.9 "Value below average."
      2.3 "77% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 4.9 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.6 "74% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      4.5 "55% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      2.8 "Air conditioning was criticized by 72%."
      4.1 "59% were unhappy with the view."
      0.0 "100% were unsatisfied with the kitchenette."
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    Overall rating

    7.4 Good
    Based on 2,194 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 6.0 "Internet is average."
    • 5.6 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.4 "Only 54% said rooms were big enough."
      5.2 "52% thought the bathroom was big enough."
    • 5.3 "Vibe was decent."
      5.7 "57% thought the atmosphere was somewhat friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      3.5 "For 65%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      4.4 "56% had problems with the shower."
      2.0 "80% found problems with the furniture."
      3.2 "68% thought the tv was sub-standard."
      4.0 "60% were unhappy with the view."
      3.0 "Air conditioning was criticized by 70%."
    • 4.8 "Disappointing food."
      3.5 "For 65%, the dining experience was not enjoyable."
      3.9 "61% did not enjoy the desserts."
    • 4.4 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
      1.7 "Dirty pool, said 83%."
    • 4.3 "Bar is not good."
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    Overall rating

    7.5 Good
    Based on 503 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Pool is mediocre."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.4 "64% said the architecture was not spectacular."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.1 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 4.9 "Value below average."
    • 3.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 3.3 "Rooms are not good."
      4.0 "60% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      4.2 "58% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      4.0 "60% were unhappy with the view."
      1.8 "82% found problems with the furniture."
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    Overall rating

    6.0 OK
    Based on 107 reviews
    • 9.3 "Terrific location."
    • 7.1 "Good service."
    • 5.9 "Vibe was decent."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.3 "Average value."
    • 5.2 "Food is average."
    • 5.2 "Bar is ok."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 4.8 "Not very clean."
    • 4.5 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      3.9 "61% complained about the bathroom."
      3.3 "67% thought the tv was sub-standard."
      4.5 "55% said rooms were small."
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    Overall rating

    7.3 Good
    Based on 791 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
      5.3 "53% considered the lobby entrance to be so-so."
    • 5.4 "Breakfast is mediocre."
    • 5.3 "Vibe was decent."
      5.5 "55% thought the atmosphere was somewhat friendly."
      5.3 "53% considered the lobby entrance to be so-so."
    • 4.9 "Value below average."
    • 4.9 "Disappointing food."
      4.2 "58% did not enjoy the desserts."
    • 4.8 "Not very clean."
      4.3 "57% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      4.8 "52% criticized the small bathroom."
    • 4.2 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.3 "57% said rooms were small."
      3.9 "61% had problems with the shower."
      3.2 "For 68%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      4.8 "52% criticized the small bathroom."
      2.4 "76% said the bathroom was dirty."
      2.8 "72% thought the tv was sub-standard."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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