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Excellent in all respects
The hotel is well managed and manned by profesional staff especialy at the front desk. The restaurant is OK however the variety of the menu should be improved.
It was a bad experience. Everything was extra charged, they didn't have what i reserved. I feel scammed. Breakfast was pricy but very good. Either Booking.com or Mövenpick did not do it's job. When we got there staff claimed that the reservation was for 2 people instead of 3 (we did a 3 people reservation) and said that the asigned room didn't fit an extra bed. They also wanted to charge 25 euro for an extra bed wich booking clearly stated that was free for adults also. The only "solution" they had for me was giving me a bigger, and of course pricier room with the extra bed. At the end, they didn't charge for the extra bed, but I had to pay the cost of the bigger room anyways. I ended up paying 232 euros for my 179 booking. I'm still waiting to hear from Booking.com AND/OR MÖVENPICK with at least an apollogy, money back would be nice too.
Hel was easy to find, good parking facilities, fair restaurant and exceptionally good room lights, so that reading was a pleasure.
Nice, clean and comfortable rooms Good location, right in the city centre Convenient and cheap underground parking A little bit noisy in the morning (cleaning staff)
Central location, very clean, modern room. Parking is not charged as flat fee per day. Every time you go out with your car you must pay. This is not well explained in the hotel page at Booking.com. Bathroom is so "modern" that you cannot avoid splashing everything: the glass partition over the bathtub is very tiny.
Location, correctness Very cold; the rooms are not any better than a standard Mercure, but the price is higher.
I think the price for parking and internet as well as the breakfast is extremly costly Fee for parking, internet access and breakfast
Good place, very good price. so small room
The reception staff was kind. They had forgotten to turn on the heat, it was freezing cold, and we slept with our coats on. The Hotel was being restored, therefore there was a horrible smell from the carpet glue, which made breathing unpleasant. We canceled the following nights, as it was impossible to sleep both because of the cold and because of the strong smell. The restaurant breakfast was the worse we have had for many years in a hotel. The date on the tea bags was long overdue and the bread old and dry. No service what so ever perhaps the staff was off?
breakfast no free wifi
good location, friendly staff B'fast choice very limited
Staff was very friendly. Nice location. Room a bit small. The bed was semi-comfortable.
I liked the breakfast buffet the best - it was supurb! The pillows were too soft
Convenient location in downtown Braunschweig. Parking available.
Nice touches such as footbath and welcoming sherry. Very friendly staff. Comfortable room. Only that the restaurant was closed although the guide in the room referred to it. Only a minor point.
I was on business trip in Aerodata organization. I was very satisfied
Central location and own parking. Nice and freindly atmosphere. Good German standard of the breakfast.
Quiet location, Receptionist not always at the desk or available, I and many other guests often reached over and grabbed our own keys (security?) Also many of the lights did not work in the room.
nothing no elevator,no bell boy, terrible rooms.
This is our third stay at the Deutsches Haus and it continues superb. Best value for money in Braunschweig! Although it was summer, we had windows to the inner court, so we could leave them openned at all times. Very friendly and english speaking staff. Free parking is a big bonus in central B'schweig! No free Wi-Fi.
The proximity to the Christmas market and the festive atmosphere!
Central to town, excellent parking,
The location in the middle of the city centre is excellent. The style is typically Classic German and the service is correct and friendly. Also the (free!) parking in front of the hotel is very convenient; although the second day no parking places were available anymore, when I arrived a little later, after 18:00. No leisure facilities, like fitness, sauna or spa.
Location Beware! Not 4-star hotel service and quality. Photos and description do not accurately reflect the room you will get. Parking is first come, first serve (runs out early, late arrivers may not get a space). Rooms smell bad (old furnishings, mattresses, and carpets). Very noisy (old windows and doors let in every noise from street and hallway). Old, small televisions with fuzzy reception, breakfast overpriced, unreliable customer service (some employees very nice and helpful, others extremely arrogant and rude).
had considerable amount of outside noise on both nights
It was perfectly clean. close to everywhere and the staff was quite nice. I would definitely stay here again.
clean and comfortable with a little nostalgia
size of room and bathroom the strange smell in my room, limited parking space near the hotel
single rooms are too small
Good city centre location, quiet comfortable hotel, staff very friendly and good breakfast No spare blanket in wardrobe, woke up cold in the night and had to put some clothes on. Light at table not suitable for working with laptop. Desk a little small
Excellent location; availability of parking; clean and comfortable. Knowledgeable staff. (None)
Convenient for station, bus routes to other parts of Braunschwweig, and the town centre. Hotel generally clean and bright. Hotel situated in a slightly dubious area. Gym and sauna never seemed to be in use possibly because of the small number of people in the hotel at the time. Room took a little time to warm up.
indoor parking (but had ro be included in the price) very old fashioned, not a reasenable price.
well situated, very comfortable, excellent breakfast. Some staff more helpful than others.
The breakfast was wonderful, very diversified and rich.The staff was very friendly and helpful.The free wi-fi was an excellent facility too.
free use of wireless internet; very friendly staff; location downtown street noise (but I had the window open) might be annoying if you are a light sleeper.
Small improvement of employees internet support
Friendly staff, good large room, internet access and breakfast.