Overview

Hallmark Bournemouth Carlton

East Overcliff, Bournemouth, BH1 3DN, United Kingdom
+44 120 255 2011

AED 173+

Overall guest ratings

7.5/10 Good
Based on 1,194 reviews

Review highlights

  • 9.2
  • 7.0
  • 5.5
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    Hallmark Hotel Bournemouth Carlton puts you in a great location, within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Guests can visit the spa to indulge in massages, hydrotherapy, or mani/pedis, and international cuisine is served at Fredericks Restaurant, which is open for lunch and dinner. 2 indoor pools and a bar/lounge are other highlights at this upscale hotel, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Terrace/Patio
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,194 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
    • 7.0 "Good service."
      5.8 "58% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      5.3 "Only 53% found the restaurant service to be good."
      5.0 "Housekeeping was ok, according to 50%."
    • 6.6 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.9 "Food is average."
      6.3 "Desserts were ok, said 63%."
      5.0 "50% thought the snacks were adequate."
    • 5.6 "Average value."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.5 "Rooms are ok."
    • 5.2 "Bar is ok."
    • 4.2 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      0.6 "Dirty pool, said 94%."
      4.4 "56% said that wellness & sports facilities were unclean."
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    Overall rating

    7.5 Good
    Based on 585 reviews
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
    • 6.7 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 6.6 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.5 "Only 55% found the restaurant service to be good."
    • 5.8 "Rooms are ok."
    • 5.7 "Food is average."
      6.1 "Desserts were ok, said 61%."
    • 5.4 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 4.8 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.6 "54% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
    • 4.6 "Bar is not good."
    • 4.0 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      0.5 "Dirty pool, said 95%."
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    Overall rating

    7.2 Good
    Based on 561 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "City centre within easy reach, said 95%."
    • 6.8 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      5.3 "Only 53% found the restaurant service to be good."
      5.3 "Housekeeping was ok, according to 53%."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Food is average."
      6.4 "Desserts were ok, said 64%."
    • 5.8 "Average value."
    • 5.5 "Bar is ok."
    • 5.0 "Rooms are ok."
      0.5 "95% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      1.3 "For 87%, the rooms looked old."
      2.4 "76% had problems with the shower."
      1.6 "84% found problems with the furniture."
      0.6 "94% said the bathroom was dirty."
      2.6 "Air conditioning was criticized by 74%."
      4.3 "57% were disappointed with the minibar."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.7 "Dirty pool, said 93%."
      0.6 "94% said the bathroom was dirty."
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    Overall rating

    7.2 Good
    Based on 11 reviews
    • 7.2 "Good service."
    • 5.4 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 35 reviews
    • 9.2 "Terrific location."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Service is ok."
    • 6.3 "Food is average."
    • 6.0 "Rooms are ok."
    • 5.5 "Average value."
    Good to know
    "Friendly service"
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