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Chateau Big Bear Boutique Hotel, BW Signature Collection
3 stars

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moonridge Road, Big Bear Lake, CA 92315-1814, United States
Big Bear Lake, CA
See location+1 909 866 6666
From
AED 404
Cheapest

rate per night

8.7
Very good
based on 1144 reviews
1,144 reviews

Photos of Chateau Big Bear Boutique Hotel, BW Signature Collection

Overview

Rating

Situated in Big Bear Lake, Best Western- Big Bear Chateau is a short drive from Big Bear Lake and provides disabled parking. It also features an outdoor heated pool, a sauna and a Jacuzzi.

The hotel offers an all-hours reception, as well as a ski school and a ballroom. For added convenience, it features a lake, a 24-hour business centre and a bowling alley.

Best Western- Big Bear Chateau has 80 well-appointed rooms that are filled with a variety of essential amenities to ensure guests have a comfortable stay. Hot drinks can be brewed with the provided tea and coffee supplies.

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, suitably located for those who want to stay close at mealtime. In the evening, guests can relax in the lounge bar.

Best Western- Big Bear Chateau is a 10-minute drive from Big Bear City Airport, and sightseers can easily reach Big Bear Solar Observatory by car. Big Bear City and Fawnskin are also just a brief car ride from the property.

Rating
8.7
Very good
Based on 1,144 verified guest reviews

Latest deals for Chateau Big Bear Boutique Hotel, BW Signature Collection

Sat 3/5
Sun 4/5
Double room
bed type unknown
2 queen beds
2 double beds
Standard Room
1 king bed
2 queen beds
2 queen beds
Queen room
2 queen beds
2 queen beds
2 queen beds
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Chateau Big Bear Boutique Hotel, BW Signature Collection

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Things to do

  • Hiking
  • Ski school
  • Casino
  • Fishing
  • Game room
  • Golf
  • Canoeing
  • Table football
  • Skiing
  • Horse riding
  • Bowling
  • Table tennis
  • Pool table

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • No smoking
  • Toilet with grab rails

Bathroom

  • Raised toilet
  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Dining

  • Microwave
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • 24-hour front desk

Pool and spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view

General

  • Fireplace
  • Seating area
  • Carpeted
  • Ski storage
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Outdoor

  • Grill
  • Balcony

Media and entertainment

  • Flat-screen TV

Laundry

  • Iron and ironing board

Workspace

  • Desk

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Reviews of Chateau Big Bear Boutique Hotel, BW Signature Collection

8.7
Very good
1144 verified ratings
Wonderful
592
Very good
197
Good
167
Okay
59
Fair
64
Mediocre
26
Poor
39

Summary of reviews

Guests say
Guests appreciated the hotel's great location and comfortable rooms, particularly enjoying the amenities like the fireplace and breakfast. However, many expressed dissatisfaction with the service, citing long wait times for check-in and unhelpful staff. Cleanliness was generally praised, but some noted issues with odors and room assignments.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service1.5 out of 10
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All reviews

8.0
Very good
Loris, Aug 2024
Rooms are clean and location is great.. but no good room service.. if you need room service, you have to tell them many times.. so that they will take initiative... Also they do building projects while hotel guests are trying to enjoy their vacation.. the final verdict is that this is an ok location to stay but definitely not one of the best.. not even close to best... i have to also mention that ...
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10
Wonderful
Steven, Mar 2024
One caveat, the towel rack in bathroom — which I believe also functions as a warmer — is bolted to wall so close to toilet that it prevents one from being able sit straight. One must sit at angle to use.
8.2
Very good
Caleb, Dec 2019
Pros (+) Very comfortable room with a fireplace.
Cons (-) The resistance exercise equipment in the fitness room was barely functional. It needs repair.
9.1
Wonderful
Anonymous, Sep 2016
Pros (+) Location, room decor, view and breakfast.
Cons (-) Fireplace did not work and TV had connectivity issues.
10
Wonderful
Anonymous, Apr 2016
Pros (+) Clean room. And breakfast service.
Cons (-) None
8.5
Very good
joaquin, Feb 2016
Pros (+) It's convenient located, it has a nice arquitecture. The breakfast is complete and the persons very warm. the shower and the water temperature.
Cons (-) too much escalators, ceiling too low, with central heating, you can't control the temperature. I have two rooms (one on the Jacuzzi level is cold and one on the second floor is too hot).
7.7
Good
Carlos, Jan 2016
Cons (-) There was someone in the room they gave us. The food wasn't very good.
6.2
Okay
Anonymous, Dec 2015
Pros (+) Very close to Bear Mountain. Lovely holiday decorations in the lobby. Big, comfy bed.
Cons (-) Check in at 4pm. Whole place has old lady, perfume scent. Shower didnt drain properly. Dining area too crowded and understaffed. Very likely you won't get any breakfast.
9.4
Wonderful
Anonymous, Nov 2015
Pros (+) Staff was nice, the rooms were spacious and clean. Also the rooms were very quiet and it was easy to fall asleep. The room had a gas fireplace which was a nice surprise. The included morning breakfast was good, great selection and the service was good.
Cons (-) The only negative was the bed was very very firm bordering on hard
5.7
Fair
Anonymous, Oct 2015
Pros (+) The rooms are compfy, staff at breakfast very friendly, breakfast included
Cons (-) Women at frontdesk are not very friendly or welcoming. The hotel in the inside looks aweful, gody, outdated, okd fashioned, almost creepy with big chinese vases and tons of tacky chandaliers, horrible paint job......frightening

Location

42200 Moonridge Road, Big Bear Lake, CA 92315-1814

What's nearby

  • Snow Summit1.1 km
  • Big Bear Lake1.4 km
  • Bear Mountain Ski Resort2.6 km
  • Moonridge Animal Park2.6 km
  • Big Bear Ice Rink2.9 km
  • Alpine Slide at Magic Mountain3.7 km
  • Big Bear Solar Observatory4.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Chateau Big Bear Boutique Hotel, BW Signature Collection

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Chateau Big Bear Boutique Hotel, BW Signature Collection

  • Where is Chateau Big Bear Boutique Hotel, BW Signature Collection located?

    Chateau Big Bear Boutique Hotel, BW Signature Collection is located at 42200 Moonridge Road, 2.7 km from the centre of Big Bear Lake. Snow Summit is the closest landmark to Chateau Big Bear Boutique Hotel, BW Signature Collection.

  • When is check-in time and check-out time at Chateau Big Bear Boutique Hotel, BW Signature Collection?

    Check-in time is 16:00 and check-out time is 11:00 at Chateau Big Bear Boutique Hotel, BW Signature Collection.

  • Does Chateau Big Bear Boutique Hotel, BW Signature Collection offer free Wi-Fi?

    Yes, Chateau Big Bear Boutique Hotel, BW Signature Collection offers free Wi-Fi.

  • Does Chateau Big Bear Boutique Hotel, BW Signature Collection offer free parking?

    Yes, Chateau Big Bear Boutique Hotel, BW Signature Collection offers free parking.

  • How far is Chateau Big Bear Boutique Hotel, BW Signature Collection from the airport?

    Chateau Big Bear Boutique Hotel, BW Signature Collection is 36.6 km from San Bernardino Int. Chateau Big Bear Boutique Hotel, BW Signature Collection is 57.5 km from Palm Springs.

  • Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

    Yes, Chateau Big Bear Boutique Hotel, BW Signature Collection has a pool on-site.

  • How does KAYAK find such great Chateau Big Bear Boutique Hotel, BW Signature Collection hotel deals?

    KAYAK scours the web for all room deals available at Chateau Big Bear Boutique Hotel, BW Signature Collection in Big Bear Lake and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Chateau Big Bear Boutique Hotel, BW Signature Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Chateau Big Bear Boutique Hotel, BW Signature Collection.

See more FAQs

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Good to know

Value for money

8.5

Distance to city centre

2.7 km

Nearest airport

San Bernardino Int

Distance to airport

36.4 km

Everything you need to know for your stay in Big Bear Lake

Complete your trip to Big Bear Lake