Overview

Hotel Metropole

Zeughausgasse 26, 3000 Berne, Bern, Switzerland
+41 31 329 94 94

AED 335+

Overall guest ratings

7.1/10 Good
Based on 1,185 reviews

Review highlights

  • 9.5
  • 7.9
  • 5.3
  • 4.4

Nearby

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    About

    Hotel Metropole offers a fantastic location, putting you just a 5-minute walk from Bundeshaus and Bern Art Museum. Free perks include buffet breakfast and WiFi. Also, Clock Tower and Berner Munster are within just a 10-minute walk.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Internet
    • Laundry service
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 1,185 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      7.3 "73% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.5 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.4 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      1.7 "83% had problems with the shower."
      2.6 "74% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
      4.4 "56% were unhappy with the view."
    • 2.5 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
      4.0 "60% didn't like the architecture."
    • 1.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.0 "100% criticized the plain hotel."
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    Overall rating

    7.2 Good
    Based on 545 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.5 "Food is average."
    • 5.0 "Average cleanliness."
    • 4.1 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      2.8 "72% thought it was too noisy."
    • 3.0 "Awful rooms."
      2.0 "80% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      5.0 "Only 50% said rooms were clean enough."
      4.3 "57% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      1.1 "89% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
    • 2.5 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      0.0 "100% criticized the plain hotel."
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    Overall rating

    7.4 Good
    Based on 165 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
    • 6.7 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.5 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
    • 1.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    5.4 OK
    Based on 118 reviews
    • 9.5 "Terrific location."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
      2.6 "74% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.1 "Awful rooms."
      1.0 "90% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."

    Overall rating

    7.0 Good
    Based on 355 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Food is average."
    • 4.1 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
    • 3.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.8 "82% had problems with the shower."
    • 2.4 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    • 1.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
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