Overview

Hôtel Mercure Avignon Centre Palais des Papes

1 Rue Jean Vilar, 84000 Avignon, Provence-Alpes-Cote d'Azur, France
+33 4 90 80 93 00

AED 297+

Overall guest ratings

8.2/10 Excellent
Based on 971 reviews

Review highlights

  • 8.7
  • 8.5
  • 4.9
  • 4.6

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Located in the center of town and with direct access to Place de l'Horloge, the Mercure Avignon Centre Palais des Papes hotel is in an exclusive location at the foot of the Palais des Papes, 2 minutes from the bridge and close to the train station. Meet your colleagues on the terrace during a business trip or discover the charms of Avignon with your family. This hotel offers comfortable rooms in a warm and relaxing atmosphere.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Business centre
    • Concierge service
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 971 reviews
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 5.9 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 5.3 "Internet is average."
    • 4.9 "Rooms are not good."
      2.9 "71% said rooms were small."
      4.8 "52% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
      2.9 "71% criticized the small bathroom."
      3.0 "70% were disappointed with the minibar."
      1.3 "87% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.9 "For 81%, the lobby entrance was sub-standard."
      3.0 "70% complained about the elevator."
    • 4.0 "Not very comfortable."
      2.9 "71% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      2.9 "71% criticized the small bathroom."
    • 3.1 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    Based on 747 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Breakfast is good."
    • 6.0 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 5.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.1 "Only 51% said the rooms were modern."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.8 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
      3.1 "69% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 116 reviews
    • 8.6 "Location is great."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.8 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
    • 5.2 "Average value."
    • 5.1 "Average amenities."
    • 4.7 "Rooms are not good."
      3.1 "69% said rooms were small."
      2.0 "80% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    8.0 Good
    Based on 9 reviews
    • 8.7 "Location is great."

    Overall rating

    8.2 Excellent
    Based on 97 reviews
    • 8.7 "Location is great."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 5.6 "Vibe was decent."
    • 4.9 "Value below average."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.8 "52% complained about the bathroom."
    • 4.0 "Not very comfortable."
      2.7 "73% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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