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Hôtel Mercure Avignon Centre Palais des Papes

1 Rue Jean Vilar, 84000 Avignon, Provence-Alpes-Cote d'Azur, France
+33 4 90 80 93 00

AED 300+

Overall guest ratings

8.3/10 Excellent
Based on 1,090 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.8
  • 4.2

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Located in the center of town and with direct access to Place de l'Horloge, the Mercure Avignon Centre Palais des Papes hotel is in an exclusive location at the foot of the Palais des Papes, 2 minutes from the bridge and close to the train station. Meet your colleagues on the terrace during a business trip or discover the charms of Avignon with your family. This hotel offers comfortable rooms in a warm and relaxing atmosphere.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Business centre
    • Concierge service
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,090 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.6 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to shopping."
      8.0 "80% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 5.8 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
    • 4.8 "Rooms are not good."
      3.5 "65% said rooms were small."
      4.1 "59% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      4.7 "For 53%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      2.7 "73% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
      3.3 "67% found problems with the furniture."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
      4.3 "57% thought the facilities needed updating."
    • 4.1 "Not very comfortable."
      3.5 "65% said rooms were small."
      1.6 "Air conditioning was criticized by 84%."
      4.5 "55% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
    • 3.5 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 850 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.0 "Housekeeping was great, according to 70%."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 6.0 "Vibe was decent."
    • 5.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.8 "Only 68% thought the shower was ok."
      5.1 "Only 51% said the rooms were modern."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 3.9 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      2.7 "73% criticized the small bathroom."
    • 3.4 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 119 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 5.3 "Vibe was decent."
    • 4.3 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      3.5 "65% said rooms were small."
      2.4 "76% thought they were poorly maintained."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.1 "Not very comfortable."
      3.5 "65% said rooms were small."
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    Overall rating

    8.1 Excellent
    Based on 21 reviews
    • 8.6 "Location is great."
    • 4.6 "Rooms are not good."

    Overall rating

    8.2 Excellent
    Based on 98 reviews
    • 8.8 "Location is great."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 5.6 "Vibe was decent."
    • 4.5 "Value below average."
    • 4.4 "Rooms are not good."
      3.5 "65% said rooms were small."
      4.0 "60% complained about the bathroom."
    • 4.1 "Not very comfortable."
      3.5 "65% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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