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The Surrey Hotel

465 Great North Road, Grey Lynn, Auckland 1021, New Zealand
+64 9378 9059

AED 397+

Overall guest ratings

7.3/10 Good
Based on 817 reviews

Review highlights

  • 10.0
  • 9.2
  • 5.0
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Surrey Hotel in Auckland (Grey Lynn), you'll be convenient to Museum of Transport and Technology and Mt. Eden. This 4-star motel is close to Sky Tower and University of Auckland.

    Rooms

    Stay in one of 83 guestrooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.

    Amenities

    Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a steam room. Additional features at this Edwardian motel include wireless Internet access (surcharge) and concierge services.

    Dining

    Grab a bite to eat at the motel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Auckland? This motel has 3229 square feet (300 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 817 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 9.1 "Terrific location."
    • 8.5 "Breakfast is good."
    • 8.2 "Pool is good."
    • 5.0 "Average cleanliness."
    • 4.8 "Rooms are not good."
    • 4.5 "Bad amenities."
    • 3.5 "Vibe wasn't good."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    7.5 Good
    Based on 302 reviews
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.0 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Breakfast is good."
    • 8.3 "Pool is good."
    • 8.1 "Bar is amazing."
    • 5.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
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    Overall rating

    7.5 Good
    Based on 400 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      7.5 "Great parking, according to 75%."
    • 8.5 "Breakfast is good."
    • 8.0 "Pool is good."
    • 7.2 "Tasty food."
    • 7.0 "High value."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.5 "85% didn't like the architecture."
    • 4.4 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
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    Overall rating

    7.3 Good
    Based on 16 reviews
    • 4.9 "Rooms are not good."

    Overall rating

    6.8 Good
    Based on 98 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 6.9 "Average value."
    • 5.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.5 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      4.6 "54% had problems with the shower."
      4.4 "56% said rooms were dirty."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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