Overview

Heartland Hotel Auckland Airport

14 Airpark Drive, Airport Oaks, Auckland 2022, New Zealand
+64 9275 4540

AED 550+

Overall guest ratings

8.4/10 Excellent
Based on 3,742 reviews

Review highlights

  • 9.2
  • 9.2
  • 8.8
  • 6.7

Good to know

  • Professional service
  • Good shuttle service
  • Friendly service
  • Good access to airport

Nearby

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    About

    The Heartland Hotel Auckland Airport is in the Airpark Business Center, a 5-minute drive from the airport - the hotel provides a 24-hour terminal shuttle service. Manukau City is 12 minutes’ drive away, and the trip into the center of Auckland takes around 20 minutes.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Free airport shuttle
    • Pets not allowed
    • Long-term parking (surcharge)
    • Storage available
    • Internet
    • Room service
    • Air-conditioned
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 3,742 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      7.3 "73% were happy with the room service."
      7.8 "78% said the booking process went smoothly."
      8.0 "Housekeeping was great, according to 80%."
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      8.4 "Great parking, according to 84%."
      7.1 "Easily accessible by car, said 71%."
      7.8 "78% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Good value."
      9.1 "91% thought it was a great value."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.2 "Pool is good."
    • 6.7 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      6.8 "68% thought the atmosphere was somewhat friendly."
      6.9 "Only 69% thought, the hotel was stylish."
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    Overall rating

    8.5 Excellent
    Based on 2,058 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.3 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      8.2 "Great parking, according to 82%."
      7.6 "76% thought parking was inexpensive."
    • 8.8 "Good value."
      9.3 "93% thought it was a great value."
      7.0 "70% were happy with the price."
    • 8.3 "Pool is good."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.1 "91% thought it was clean."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
      5.3 "Only 53% thought, the hotel was modern."
      6.8 "Only 68% thought, the hotel was stylish."
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    Overall rating

    8.4 Excellent
    Based on 1,010 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      8.6 "Great parking, according to 86%."
      7.2 "Easily accessible by car, said 72%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.4 "84% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.5 "Good value."
      8.9 "89% thought it was a great value."
    • 8.2 "Pool is good."
    • 8.1 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.9 "Internet is average."
    • 6.8 "Rooms are ok."
      5.7 "Only 57% thought the shower was ok."
      5.2 "Only 52% said the rooms were modern."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 5.8 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 5.4 "Breakfast is mediocre."
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    Overall rating

    7.8 Good
    Based on 74 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      8.4 "84% said the reception staff was great."
    • 9.0 "Terrific location."
      9.8 "Good access to the airport, said 98%."
    • 8.8 "Good value."
    • 8.3 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 7.6 "High comfort."

    Overall rating

    8.2 Excellent
    Based on 598 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      9.8 "Good access to the airport, said 98%."
      8.6 "Great parking, according to 86%."
    • 8.8 "Good value."
      9.1 "91% thought it was a great value."
    • 8.4 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.1 "91% thought it was clean."
    • 8.2 "Pool is good."
    • 6.5 "Internet is average."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Professional service"
    "Good shuttle service"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

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