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Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, Al Ain 0, United Arab Emirates
+971 3783 8888

AED 408+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.7/10 Good
Based on 2,907 reviews

Review highlights

  • 8.6
  • 7.9
  • 4.8
  • 4.0

Good to know

  • Great view

Nearby

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    About

    Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquilty in a verdant and spectacular setting with good view, free of noise & air pollution, family-oriented. The hotel is well-known for local and international market in both Business and Leisure Segments. Romantic stay for Honeymooners, Team-building activities & cool climate during summer.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,907 reviews
    • 8.6 "Location is great."
    • 7.9 "Good pool."
    • 6.5 "Service is ok."
    • 6.1 "Rooms are ok."
    • 5.3 "Average comfort."
    • 4.8 "Breakfast is below average."
    • 4.0 "Vibe wasn't good."
    • 3.8 "Value below average."
    • 3.5 "Disappointing food."
    • 3.5 "Internet is poor."
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    Overall rating

    7.8 Good
    Based on 1,191 reviews
    • 8.7 "Location is great."
    • 6.8 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 6.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.9 "Only 59% said rooms were big enough."
    • 5.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.9 "Only 59% said rooms were big enough."
      7.0 "70% thought it was pleasantly quiet."
    • 5.3 "Average cleanliness."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.9 "Breakfast is below average."
    • 3.9 "Value below average."
      1.1 "The price was too high for 89%."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 3.5 "Disappointing food."
      4.4 "56% did not like what was on the menu."
      1.1 "The price was too high for 89%."
      4.1 "For 59%, the dining experience was not enjoyable."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 1,627 reviews
    • 8.5 "Location is great."
    • 7.9 "Good pool."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 6.0 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.6 "56% said the architecture was not spectacular."
    • 5.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 4.9 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 4.6 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 4.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 87 reviews
    • 8.6 "Location is great."
    • 6.4 "Rooms are ok."
    • 6.3 "Service is ok."
    • 5.9 "Average comfort."
    • 4.0 "Vibe wasn't good."
    • 3.6 "Disappointing food."
    • 3.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    data provided by TrustYou

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