Overview

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, Al Ain 0, United Arab Emirates
+971 3783 8888

AED 390+

Overall guest ratings

7.7/10 Good
Based on 2,704 reviews

Review highlights

  • 8.7
  • 8.1
  • 4.6
  • 3.9

Good to know

  • Great view

Nearby

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    About

    Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquilty in a verdant and spectacular setting with good view, free of noise & air pollution, family-oriented. The hotel is well-known for local and international market in both Business and Leisure Segments. Romantic stay for Honeymooners, Team-building activities & cool climate during summer.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 2,704 reviews
    • 8.7 "Location is great."
    • 8.1 "Pool is good."
      7.8 "Clean pool, said 78%."
    • 7.3 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.3 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 6.1 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.2 "Housekeeping was ok, according to 62%."
    • 4.6 "Value below average."
      3.2 "The price was too high for 68%."
      3.8 "62% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.9 "Disappointing food."
      3.2 "The price was too high for 68%."
      4.2 "For 58%, the dining experience was not enjoyable."
    • 3.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.3 "Bar is not good."
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    Overall rating

    7.8 Good
    Based on 1,135 reviews
    • 8.8 "Location is great."
    • 8.3 "Pool is good."
    • 7.4 "Internet works."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.9 "Beds were acceptable for 59%."
    • 6.1 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 4.4 "Value below average."
      2.5 "The price was too high for 75%."
    • 4.2 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.8 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.8 "Disappointing food."
      2.5 "The price was too high for 75%."
      4.8 "52% did not like what was on the menu."
    • 3.3 "Bar is not good."
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    Overall rating

    7.7 Good
    Based on 1,487 reviews
    • 8.8 "Location is great."
    • 8.1 "Pool is good."
    • 7.7 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.5 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 6.1 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
    • 4.2 "Value below average."
      3.1 "The price was too high for 69%."
      3.2 "68% said the breakfast was too expensive."
    • 3.9 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.6 "Disappointing food."
      3.1 "The price was too high for 69%."
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    Overall rating

    7.7 Good
    Based on 81 reviews
    • 8.8 "Location is great."
    • 6.3 "Rooms are ok."
    • 6.2 "Service is ok."
    • 4.2 "Disappointing food."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    data provided by TrustYou

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