Overview

Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, Australia
+61 884 078 888

AED 284+

Overall guest ratings

7.4/10 Good
Based on 1,096 reviews

Review highlights

  • 9.1
  • 8.7
  • 4.4
  • 4.3

Nearby

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    About

    Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,096 reviews
    • 9.1 "Excellent breakfast."
      8.8 "88% were happy with the price of the breakfast."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.6 "Average value."
    • 5.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 4.4 "Rooms are not good."
      3.1 "69% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.2 "Air conditioning was criticized by 78%."
      2.1 "For 79%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.8 "82% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
      4.8 "52% thought it was overpriced."
    • 3.9 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
      2.2 "78% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      2.1 "For 79%, the lobby entrance was sub-standard."
      1.1 "89% didn't like the architecture."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
      3.8 "Unfriendly atmosphere, according to 62%."
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    Overall rating

    7.5 Good
    Based on 635 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 5.0 "Average cleanliness."
      2.8 "72% thought it was rather dirty."
    • 4.1 "Internet is poor."
    • 3.6 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
      1.1 "89% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      3.6 "64% had problems with the shower."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.0 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
      1.8 "82% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    7.8 Good
    Based on 153 reviews
    • 9.0 "Excellent breakfast."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good location."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.3 "Air conditioning was criticized by 77%."
      1.8 "82% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      3.5 "65% said rooms were small."
    • 4.3 "Not very comfortable."
      2.3 "Air conditioning was criticized by 77%."
      3.5 "65% said rooms were small."
    • 2.3 "Horrible vibe."
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    Overall rating

    7.0 Good
    Based on 21 reviews
    • 8.9 "Great service."
    • 8.7 "Location is great."
    • 4.2 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 284 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.7 "Location is great."
    • 6.8 "Average value."
    • 5.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      3.1 "69% said rooms were small."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      1.8 "82% thought it was too noisy."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 2.1 "Horrible vibe."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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