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Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, Australia
+61 884 078 888

AED 320+

Overall guest ratings

7.4/10 Good
Based on 1,246 reviews

Review highlights

  • 9.4
  • 9.0
  • 4.4
  • 4.1

Nearby

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    About

    Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,246 reviews
    • 9.4 "Incredible bar."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.2 "92% were happy with the room service."
      8.0 "80% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Internet is poor."
      4.7 "53% thought it was overpriced."
    • 4.1 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.6 "Air conditioning was criticized by 84%."
      0.3 "97% criticized the small bathroom."
      1.6 "84% were unhappy with the view."
      2.8 "72% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      2.5 "75% thought the tv was sub-standard."
    • 3.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.8 "82% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      0.3 "97% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
      4.0 "Unfriendly atmosphere, according to 60%."
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    Overall rating

    7.5 Good
    Based on 722 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 4.8 "Not very clean."
      3.3 "67% thought it was rather dirty."
    • 4.2 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      2.1 "79% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
      2.9 "71% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.6 "84% were unhappy with the view."
      2.3 "77% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      3.7 "63% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
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    Overall rating

    7.7 Good
    Based on 161 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 8.1 "Location is great."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    • 4.1 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.2 "68% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
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    Overall rating

    6.7 Good
    Based on 62 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 5.9 "Average cleanliness."
    • 3.9 "Rooms are not good."
      2.7 "73% said rooms were small."
    • 3.5 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      2.7 "73% said rooms were small."

    Overall rating

    7.5 Good
    Based on 299 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.9 "Location is great."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.9 "81% thought they were poorly maintained."
    • 3.8 "Internet is poor."
      4.2 "58% thought it was overpriced."
      2.6 "74% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 3.3 "Not very comfortable."
      2.7 "73% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      1.5 "85% thought it was too noisy."
    • 2.2 "Horrible vibe."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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