Overview

Hotel Benelux
Best Reception

Franzstraße 21-23, 52064 Aachen, North Rhine-Westphalia, Germany
+49 241 400 030

AED 316+

Overall guest ratings

8.1/10 Excellent
Based on 760 reviews

Review highlights

  • 9.9
  • 9.2
  • 4.5
  • 4.4

Good to know

  • Near city centre
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 760 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.4 "94% found the restaurant service to be one of the best."
      9.3 "93% thought the service was very professional."
    • 9.2 "Terrific location."
      7.5 "Great parking, according to 75%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 8.6 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      10.0 "100% loved the terrace."
      10.0 "100% found the grounds to be nice."
    • 4.5 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.1 "For 89%, the rooms looked old."
      3.2 "Air conditioning was criticized by 68%."
      4.4 "56% found problems with the furniture."
      3.1 "69% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
    • 4.4 "Value below average."
    • 4.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      2.9 "71% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.2 "Air conditioning was criticized by 68%."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.0 "80% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 418 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.2 "Excellent breakfast."
    • 9.2 "Terrific location."
      7.9 "Great parking, according to 79%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 4.6 "Value below average."
    • 4.6 "Internet is poor."
    • 4.5 "Rooms are not good."
      3.2 "68% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
      3.0 "70% had problems with the shower."
      4.2 "58% found problems with the furniture."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 2.3 "Horrible vibe."
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    Overall rating

    8.0 Good
    Based on 53 reviews
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 8.9 "Breakfast is good."
    • 4.7 "Rooms are not good."
      2.9 "71% said rooms were small."
    • 4.0 "Not very comfortable."
      2.9 "71% said rooms were small."

    Overall rating

    7.4 Good
    Based on 60 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 4.1 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.5 "75% said rooms were small."
      0.2 "98% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      0.2 "98% criticized the small bathroom."

    Overall rating

    7.7 Good
    Based on 228 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
    • 9.1 "Excellent breakfast."
    • 8.3 "Amenities are good."
      7.7 "77% thought the building was wonderful."
    • 4.6 "Value below average."
    • 3.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.3 "77% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      0.9 "For 91%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
    • 3.6 "Not very comfortable."
      2.5 "75% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    • 2.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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