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The staff were very helpful. I lost my phone during my stay and the hotel staff found it for me! The restaurant attached was very good too.
Maintenance has some problems: Two lights were not working in the room at first. After notification to the desk one was fixed, while the repair of the second was only accomplished after another call, taking one day
Location was great and the breakfast and restaurant were also very good TV and hardline internet didn't work and they didn't even attempt to fix it the whole time I was there (2 weeks).
The Internet-TV in a room of hotel was pleasant. One lack - TV programs from Russia were inaccessible. 1. The teapot did not work also I could not prepare for tea to itself. 2. The floor in a bathroom was very cold and I have not find out as it is possible to switch on heating of a floor.
Very good location. Superior double room big enough & comfortable,very good breakfast,
Extremely welcoming. An obviously large amount of repeat business given the conversations overheard from a steady stream of arrivals whilst I was waiting in reception for a colleague. Great business location and very comfortable. Make WiFi free and easy to access in all rooms in this modern business age
The hotel is well situated in the middle of the town with easy access to everything. Breakfast was excellent.
Great location, close to main section of Zurich. A little expensive for what you get, however, the location is what I feel I paid for.
Very good breakfast a bit run down and expensive for value
Pleasant room, convenient to shops and station. Friendly reception staff A little noisy due to its central location. Would have like to order snack from room service, but only asian fusion food available.
According to Booking.com I shoulc get 10% discount on food and free minibar. This did not happend.
The large, glass-walled shower was just right for a naughty romantic weekend with my wife. Glad the toilet had solid walls though! Location was about ideal for the old city. Beds were great (we'll be getting twin singles pushed close for our next bed purchase). The room faced a club and the street, which was noisy at night. While the windows were sound-proof, the room heated up quicky and the air conditioning was loud and largely ineffective, although like a waterfall we could habituate and sleep with it - it masked my snoring! We ended up leaving the toilet windows open but closing the main room's, and leaving the AC off. They say they'll be improving the AC.
It is in walking dictance from the centre of the town. The breakfast is poor and the room service elementary.
I enjoyed the green apples in the room, allthough they were not ripe enough to be eaten, nice breakfast. Pretentious design and unexperiienced staff. The staff was very reluctant to help with basic things and seemed very inexperienced. Two examples; I cut myself during breakfast but they seemed very confused and puzzled when I asked for a bandaid allthough the blood was dripping. What I got in the end wasn't adequate to stop the bleading. When I left, they refused to give me a receipt because I had used booking.com to book/pay for the room. I asked 4 times, really insisting that it seemed wrong and that I really needed a receipt, but they would not give me one. In the end, the girl came running out on the street waving a white enveloped when I had left and where stoving my bags into a taxi. (Getting the taxi was also not obvious
No Airconition it is very hot, the floor made of wood and make noise when moving around, very noisey becuse of street intersection at the corner of hotlel (no aircondtioner) and small lift
Very nice staff, stylisch rooms There is a bar next to the hotel, so you can hear the people talking loudly when you leave the window open at night.
Cheap, clean, friendly staff, with a gym.. nice and simple. I was only frustrated with the 40Fr/hr charge for late checkout.. there is NO GRACE PERIOD. Be aware of this. The rooms are also very small.
Hotel location good Air conditioning working - room was like a sauna, opened the windows to reduce heat and put up with traffic noice.
Comfortable beds,nice breakfast Dining room was very small.very small lift,staircase smelt of smoke
No a/c on the room,very hot at night
Unfortunalely, the bathroom door and handle were quite dirty. But everything else was great.
Very nice stuff. Clean room. Nice breakfast. Great Location. Allowed me to checkout late.
very good location.comfortable room.nice service.
Very convenient and pleasant location in relation to main station, shopping area and the lake. The room was of attractive modern design, large and with excellent facilities. The reception and breakfast staff could be a little more welcoming, but this was not a problem in any way.
locaton, renovated room public areas were under renovation, customer should be informed about it and be compensated accordingely.
His location Poor Internet services for clients
The excellent location, and the absolute quiet when you can get a room on the inner court. The use of "plasticized" undersheets as matress covers which guarantee one a sweaty night and make creeking noises when you turn around. Asked them not to use those at my booking, asked the desk at checkin as well, but still they succeeded in giving us these sheets. Only after calling house staff did they finally change it for the classical bedsheets.
there's some refurnishing going on in the lobby, so there's some noise on the 2nd floor and a lot of plastic lying around.
Modern design of rooms, excellent location; welcome drink at the bar Hotel lobby currently under renovation, bus this does not create any inconvenience, just that the hotel does not look very attractive when you enter it. Paid wifi internet for the class and price of the hotel was unpleasant supprise, however there was a possibility to use free wifi in a hotel room of the restaurant located opposite the street:) ashame for the hotel. Choise of brakfast was not bad but usually 4* hotels have better choise.
position, very clean room
In order to facilitate an early check-in, the staff put me in a different room to the one that had been assigned. Unfortunately, they didn't update the system accordingly and so early the next morning, I was woken by a very shocked maid. This was followed by a call from reception to find out who I was, as according to the system, the room I was in was empty.
location and cleanliness nothing
It is a very good hotel good in location, value for money, rooms were good and clean, An old man in the reception who doesnt know anything but he was helpful as he could.
location room size
Near to main shopping road and train station. No free wifi
Great location, good value for money. Very small room and bathroom.
The hotel is well situated and within walking distance to the olda town and train. Easy access to e-mail in the room (with my laptop). However, the cost was extremely high for 1 hr. It should be lower and available for 2-4 hours with multiple entry mode. Also, there should be an option not to pay for breakfast- I had to leave at 0450 AM and of course without any breakfast but breakfast was included in the price.
Clean, good size room for the cost. Excellent location for my business meetings. Short walk from the train station. Better selection of the internet usage. Only a 1 hour or 24 hour selection.
Great loaction / clean and comfortable
Stylish room Partying by other guests to 3am plus noise of trains and traffic
good location, nice staff, room was very clean but small for the four of us
Great hotel, very attentive staff, good location No trouser press or Iron.
The hotel room and bathroom are very clean. Small double room is real small yet still enough for a couple. Couldn't use water in shower and basin at the same time! Quite dangerous --- the water in shower turns boiling in a split second once turn on the cold water in basin.
Good location, small but nice room, friendly staff
Breakfast was generous. It was good having a coffee machine in our room. Room was a bit small.
Excellent taste in all part of the hotel: bar, restaurant and rooms. Feel at home very quickly. Nice staff. Wish we had more time to enjoy the bar in the evening. Parking is possible on weekend in the nearby street but could be a problem during the week. but there is not much negative thing to say about this hotel
I liked it all, from the design and decor to the polite and helpfull staff, delicious restaurant food, simply a pleasure to visit. The only negative experience I had was when I noticed a stain on the bed linen on the night of our following visit (Jan 5, 2010). Other than that, all was 'very' clean. I would suggest you put 'very good' as an option between the 'good' and 'excellent' dot point questions above in "2. The Hotel".
apartment hotel. something new with the resturant and bar. it is close to the cuty center, young people. noisy. you can hear the rail way al the time. no lobby and reception.
the location was good. the rooms comfortable and clean. The view from my room window nice. The hotel entrance is trough a restaurant were people can smoke.