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yes, it`s expensive but the hotel is pure class.
Located right in the old town of Zurich, it is close to all the best walking areas. The front desk was very friendly and helpful with suggestions and dinner reservations. Rooms are clean and nice.
Breakfast was okay. Only a small bed with 1 sleeve, but booked a double room for 2 persons. Douche not working properly. TV bad quality. Definitely not worth the four stars they claim to have.
Most of the staff was very friendly, they lent me an umbrella everytime I needed it and they gave me instructions to visit some places in Zürich. The day I left there was a man attending in the counter and he said he could not give me the receipt of the hotel payment because that was a matter I had to solve with Kayak.com. Now I need that receipt to justify my expenses and I don't know how to obtain it.
right in the center of old town. very good location to see old and new city. nice resto's around. no hotel parking, private (paid) parking around though. room is indeed qulaity. well i honestly didn't need that much in my room and i thought i could have stayed in less expensive place without much of those comfort. staff was ok, but not cheerful (!).
Gorgeous gem of an old-world hotel in the heart of Zurich. Impeccably maintained and with legendary Swiss service and hospitality. Don't miss their breakfast buffet! Highly recommended! Rooms on the smaller side, could have more power outlets...
i liked it's location and I liked the chocolates in the room. i disliked the construction that was going on during my stay. It disturbed my rest and blocked any view from the hotel. I disliked how smalll the rooms were. Except for Andy, no employee made me feel like they cared about making my hotel experience
Excellent location. Staff superb.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
Cheap, clean, friendly staff, with a gym.. nice and simple. I was only frustrated with the 40Fr/hr charge for late checkout.. there is NO GRACE PERIOD. Be aware of this. The rooms are also very small.
Comfortable beds,nice breakfast Dining room was very small.very small lift,staircase smelt of smoke
Excelent location with 4 star service
Location is ok, a few minutes walk to city center and main train station. Room was were noisy (restaurant/bars just below the room's window). Service is poor, I have booked a shuttle bus to the airport, payed the hotel and they forgot to book it! They did not call me a taxi or offered any help (I had a flight to catch!), Only mentioned the train station is not far away... and that I could catch a taxi outside (yeah, right, at 8am in the middle of a shopping street). I have barely managed to get to the airport on time, and had to carry by hand 2 suitcases all the way to the train.
wonderful 5th floor room private and very comfortable; excellent romantic location and discreet and helpful staff
excellent location very old rooms, carpets, elevator, reception... worn out and out of taste
The staff at the front desk, restaurant and housekeeping. n/a
Very good located. Nice restaurant with good Swiss cheese specialities. Noise from hall.
Location, quiet yet central in old town. It is summer - so even in Zurich air conditioning would not go amiss.
The hotel restaurant was outstanding. Great Swiss specialties - but make a reservation. We did not get timely house cleaning on one day.
I loved that our room had a closet so I could hang nicer clothes. Also, there were 3 hooks right by my bed. I loved that it had free wi-fi and a mini bar in case you were too tired to leave for drinks or snacks.
Centrally located and close to the central station.
Quiet, good location, good value for money
Friendly staff and correct comfort in the heart of the city Mattress and pillow not very comfortable...