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Gran Hotel Diligencias

1115 Independence Avenue Downtown, 91700 Veracruz, VE, Mexico
+52 229 923 0280

AED 140+

Overall guest ratings

8.7/10 Excellent
Based on 727 reviews

Review highlights

  • 10.0
  • 9.7
  • 5.0
  • 4.9

Good to know

  • Nice building
  • Spacious rooms
  • Wonderful sightseeing

Nearby

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    About

    Gran Hotel Diligencias offers a fantastic location, putting you just steps from Veracruz Cathedral. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body scrubs, or facials. There's an outdoor pool and a bar/lounge, and rooms get the details right with premium bedding and rainfall showerheads.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Spa
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 727 reviews
    • 10.0 "Wonderful beach."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.1 "Great parking, according to 71%."
      8.6 "City centre within easy reach, said 86%."
    • 9.0 "Excellent breakfast."
    • 8.7 "Food is delicious."
      7.3 "73% loved the menu selection."
    • 8.6 "Good value."
    • 5.0 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      0.2 "98% had problems with the shower."
      2.5 "75% thought the tv was sub-standard."
      2.4 "Air conditioning was criticized by 76%."
      2.7 "73% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      4.4 "56% were disappointed with the minibar."
    • 3.8 "Wellness & sports facilities were not very nice."
      1.0 "90% didn't like the fitness area."
    • 3.8 "Pool is below average."
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    Overall rating

    8.6 Excellent
    Based on 356 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Food is delicious."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.3 "Average comfort."
    • 5.0 "Average cleanliness."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      0.3 "97% had problems with the shower."
      0.7 "93% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      1.5 "For 85%, the rooms looked old."

    Overall rating

    8.6 Excellent
    Based on 261 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Good value."
    • 8.6 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 7.5 "Good service."
      7.6 "76% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 5.3 "Average comfort."
    • 4.5 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
    • 3.7 "Pool is below average."
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    Overall rating

    8.7 Excellent
    Based on 29 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
    • 4.8 "Rooms are not good."

    Overall rating

    8.9 Excellent
    Based on 79 reviews
    • 9.6 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.6 "Food is delicious."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.7 "Vibe was decent."
    • 5.5 "Average comfort."
    • 5.2 "Rooms are ok."
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    Good to know
    "Nice building"
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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