Pros (+) This small hotel had a great staff lovely pool and clean simple rooms. Off the main strip of town nice and quiet, but still close in.
3 stars
Xscapetulum
Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 108 0881Photos of Xscapetulum
Overview
Travelers who are looking for an escape from the usual will want to consider staying at Xscape Tulum. The property is close to many locations that visitors will want to explore. The family-friendly property, which was built in 2014, has many features and services that help to make it a good place to stay on vacation. English, Italian, and Spanish are spoken at the property.
The hotel offers 27 rooms for guests, and all of those rooms have free wireless Internet, as well as free international and free long distance calls. Some of the large apartment rooms have balconies, some have garden views, and some of the studios have pool views. Some of the other amenities in the rooms include air conditioning, daily housekeeping, private bathrooms, designer toiletries, and free bottled water. In-room massage is available, as well.
Cooked-to-order breakfasts are available in the morning from 8 am and 11 am for a surcharge. The property has designated smoking areas, concierge services, a restaurant, free parking, and an ATM. Guests at the hotel can also enjoy the outdoor pool. Free WiFi is available in many of the public areas, as well.
Xscape Tulum is only a short drive from Cenote Crystal, Tulum National Park, and Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are nearby, as well. Guests will be close to the beaches and plenty of places where they can get out and enjoy the weather. A few of the area dining options include Roraima Tulum, Restaurante Los Aluxes, and El Carboncito.
Latest deals for Xscapetulum
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Xscapetulum
- Snorkelling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Dustbins
Kitchen
- Oven
- Microwave
- Kitchenware
- Stovetop
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
General
- Family rooms
- Seating area
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Tile/marble floor
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Services and conveniences
- ATM on-site
- Car hire
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Private check-in/check-out
Pool and spa
- Private pool
- Rooftop pool
- Massage
- Hot tub
- Outdoor pool
- Pool towels
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining table
Things to do
- Bicycle hire
- Fishing
- Board games/puzzles
- Snorkelling
- Horse riding
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Shared lounge/TV area
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Xscapetulum
8.3
Very good
3862 verified ratings
Wonderful
2270
Very good
775
Good
430
Okay
150
Fair
103
Mediocre
45
Poor
89
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to the center of Tulum and quiet surroundings. However, there were significant concerns regarding cleanliness, with reports of pests and dirty conditions in some rooms. Additionally, the service was often criticized for being lacking or unresponsive, which detracted from the overall experience.AI-generated from customer reviews
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Score by provider
8.3 out of 10
303 reviews
9.6 out of 10
1 review
All reviews
Location
Calle Kukulcan Sur Entre Calle Xel HA, 77780 Tulum, Quintana Roo
What's nearby
- Fantasea Dive Diving & Adventures1.2 km
- Templo de las Pinturas1.2 km
- Temple of Doom Cenote Esqueleto2 km
- Cenote Escondido3.3 km
- Playa Paraiso4.1 km
- Tulum National Park4.3 km
- Tulum Mayan Ruins4.4 km
- Sistema Sac Actun4.5 km
- Gran Cenote4.5 km
- Sistema Ox Bel Ha5.5 km
- Ana y Jose Beach Club5.7 km
- Cenote Santa Cruz Tulum6.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Xscapetulum
Low season | January |
|---|---|
High season | January |
Average price (weekend night) | AED 726 |
When to book a room at Xscapetulum
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Tulum Intl |
Distance to airport | 20.2 km |