Overview

Tokyu Stay Gotanda
Top City Hotel

1-12-2 Higashi-gotanda, Shinagawa, Tokyo 141-0022, Japan
+81 332 800 109

AED 272+

Overall guest ratings

8.4/10 Excellent
Based on 1,043 reviews

Review highlights

  • 10.0
  • 9.6
  • 8.6
  • 6.6

Good to know

  • Good kitchenette
  • Great shopping
  • Good laundry service
  • Train station is close

Nearby

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    About

    At Tokyu Stay Gotanda, you'll be within a 15-minute drive of Tokyo Tower and Tokyo Metropolitan Teien Art Museum. Free perks include WiFi and wired Internet. Rooms feature bonuses like washers/dryers, refrigerators, and microwaves.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,043 reviews
    • 10.0 "Incredible bar."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.6 "96% were impressed by the laundry service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Hotel security was great, thought 100%."
      9.0 "90% said the booking process went smoothly."
    • 8.4 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      10.0 "100% thought the smoking area was great."
    • 8.1 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
      7.7 "77% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
    • 6.6 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
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    Overall rating

    8.6 Excellent
    Based on 166 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% were impressed by the laundry service."
      8.5 "85% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.7 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 8.3 "Vibe was good."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "For only 64%, the bathroom was ok."
    • 5.9 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
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    Overall rating

    8.3 Excellent
    Based on 93 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "Easily accessible by car, said 100%."
    • 8.5 "Great service."
      9.7 "97% were impressed by the laundry service."
      8.8 "88% said the reception staff was great."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 7.0 "Nice rooms."
      6.1 "Only 61% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    Based on 281 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% were impressed by the laundry service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.5 "Rooms are great."
      7.2 "72% thought rooms were spacious."
      9.3 "93% found the kitchenette to be good."
      8.1 "81% said the beds were comfortable."
      8.1 "Well-maintained, according to 81%."
      9.5 "95% liked the big bathroom."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.0 "Vibe was good."
      8.3 "83% enjoyed the friendly atmosphere."
    • 6.0 "Breakfast is mediocre."

    Overall rating

    8.3 Excellent
    Based on 500 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.6 "96% were impressed by the laundry service."
      8.6 "86% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
      10.0 "Hotel security was great, thought 100%."
      9.5 "95% thought the service was very professional."
      9.2 "92% said the booking process went smoothly."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.0 "Rooms are great."
      7.4 "74% thought rooms were spacious."
      9.3 "93% found the kitchenette to be good."
      7.5 "75% said the beds were comfortable."
      9.4 "94% liked the big bathroom."
      7.6 "Well-maintained, according to 76%."
    • 7.9 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      7.3 "73% thought, the hotel was modern."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.0 "Breakfast is mediocre."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good kitchenette"
    "Great shopping"
    "Good laundry service"
    "Train station is close"
    data provided by TrustYou

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