Overview

Sutton Place Hotel Ueno

7-8-23 Ueno, Taito-ku, Tokyo 110-0005, Japan
+81 338 422 411

AED 305+

Overall guest ratings

7.7/10 Good
Based on 1,082 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.3
  • 4.9

Good to know

  • Impressive bathroom
  • Spacious bathroom
  • Fair breakfast prices

Nearby

    show all

    About

    Located in Taito, this hotel is within a 10-minute walk of Tokyo National Science Museum and Tokyo National Museum. Sensoji Temple and Ueno Park are also within 1 mi (2 km).

    Less More
    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,118 reviews
    • 9.4 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      9.0 "Near to public transport, according to 90%."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 8.9 "Food is delicious."
      10.0 "100% were happy with the price."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% said the booking process went smoothly."
    • 6.3 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.0 "For 50%, maintenance was acceptable."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 4.8 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 503 reviews
    • 9.3 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Food is delicious."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.5 "Rooms are ok."
    • 5.3 "Average amenities."
    • 4.1 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.3 "67% thought it was too noisy."
    View all review categories

    Overall rating

    7.4 Good
    Based on 245 reviews
    • 9.3 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.1 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.4 "66% thought it was too noisy."
    View all review categories

    Overall rating

    7.1 Good
    Based on 78 reviews
    • 9.1 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 7.1 "Good breakfast."
    • 7.1 "Good service."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 4.6 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 290 reviews
    • 9.5 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.7 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      6.8 "68% said the reception staff was ok."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.4 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Impressive bathroom"
    "Spacious bathroom"
    "Fair breakfast prices"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close