Overview

Hotel Gracery Ginza
Best Wellness Area

7-10-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan
+81 366 861 000

AED 342+

Overall guest ratings

8.4/10 Excellent
Based on 2,225 reviews

Review highlights

  • 9.6
  • 9.5
  • 8.5
  • 6.3

Good to know

  • Clean rooms
  • Great shopping
  • Friendly service

Nearby

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    About

    The 4-star Hotel Gracery Ginza´s spacious rooms feature a semi-double bed, relaxing and inviting as your favorite comfortable sofa. On the practical side, they also have the latest facilities required for business. The setup makes the Gracery Ginza Hotel ideal for businesspeople as well as couples and families. In addition to the features of the standard rooms, our luxurious executive rooms offer a PC and Internet environment (maximum-speed 100 Mbps) to meet your business needs. Some of these rooms even offer additional services just right for executives, including massage chairs.

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    FastBooking Direct

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Room service
    • Terrace/Patio
    • Business centre
    • Beauty salon
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 2,225 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      9.6 "96% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 8.5 "Food is delicious."
      10.0 "100% enjoyed the vegetable dishes."
      7.0 "70% loved the dining experience."
      8.6 "86% enjoyed the side dishes."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "Hotel security was great, thought 100%."
    • 6.3 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.9 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.5 "Only 55% thought the furniture was functional."
      6.6 "For 66%, maintenance was acceptable."
      6.1 "61% thought the bathroom was big enough."
      6.4 "Only 64% thought the air conditioning was adequate."
      5.6 "56% thought the minibar was ok."
    • 5.3 "Bar is ok."
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    Overall rating

    8.4 Excellent
    Based on 890 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      9.5 "95% thought it was easy to get to the train station."
      9.6 "Easily accessible by car, said 96%."
      9.4 "City centre within easy reach, said 94%."
    • 8.5 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.4 "Good cleanliness."
      8.5 "85% thought it was clean."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.2 "For 58%, the rooms looked old."
    • 3.0 "Quite uncomfortable."
      2.2 "78% said rooms were small."
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    Overall rating

    8.4 Excellent
    Based on 511 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.2 "City centre within easy reach, said 92%."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 5.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      6.7 "For 67%, maintenance was acceptable."
    • 4.3 "Not very comfortable."
      2.9 "71% said rooms were small."

    Overall rating

    8.5 Excellent
    Based on 311 reviews
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "94% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 7.8 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.7 "High value."
    • 6.2 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 511 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      9.7 "Near to public transport, according to 97%."
    • 8.5 "Food is delicious."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 6.1 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.7 "Only 57% thought the furniture was functional."
    • 6.0 "Internet is average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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