Staff friendliness, cleanliness, lovely breakfast, beautiful rooftop pool with great restaurant and bar Distance to city centre, need to use taxi to get around. Hotel shuttle was fantastic when it was available. Shuttle bus drivers were great, very knowledgeable.
everything was absolutely perfect! too much energy consume
Exceptional interior design, good lockation, very friendly stuff, up to date to the offered services, exceptional restaurants and over all a very good city hotel. Better trained stuff. They are very friendly but I think that they need further training to meet the very high standards that the hotel is trying to set. I also think that the parking should not be charged.
The design and the Stuff. But unfortunately, only this. If you are above 1.87 is impossible to shower. Because there is simply no way to hang the shower telefon! A small detail that makes the difference. Especially after a long road trip from Athens.
The hotel is well located.It is close to city centre,and public transport.Friendly staff,modern design ,very clean hotel and very confortable bed!As hard as we tried, we couldn't find anything negative. I think that the parking should not be charged.
great facility, modern, beautifully designed, great service executive lounge needs improvement
Good hotel, location was also ok, in 5 min with taxi/shuttle you are in downtown. Internet did not worked during my stay. They promised internet connection and that was one reason why I have chosen the hotel. I was forced to use data roaming and my total data transfer for my 2 days stay at this hotel was 400€. Business people, avoid this hotel!
room cleanliness was perfect. the location is not very good.
coco mat beds, easy access, hotel style & vibe WiFi & parking not free of charge. 15 euros per each per day for room surfing. Also no cable tv in the rooms...
The location of the hotel is great. The room that I stayed it wasn't clean and it was very small.
Its location being in the center is vey convenient for many things No complaints as such
נוח מאוד לשבתות וסעודות כשרות
The roon that we finalliy got, was a suite (junior) for the price of normal room booked on line. The renovation is well done. Some secoond things: the pillows, the toilette paper, the shampoo (I think they had added water...) and that the breakfast was not included and they asked for it 15,00 E extra for each person a day.
The stuff were very friendly and helpful..Location was good. They could put a tea pot and coffee pot to the buffet..There wasn't any tea or coffee pot and you were asking to the waitress for bring you a tea from the kitchen..And you're loosing your time while waiting a tea.
The Hotel location is very good.It's close to Restaurants and tavernas and shopping center.Stuff is very good and helpful. The bath tub was too small and all the water flowing outside when you took a shower..
Central location, at equal distance between the train station and the heart of the city, away from the somewhat shady streets around the station. Very friendly staff. Clean bathroom, convenient shower. Some room facilities were not properly maintained: the window shutter was stuck in middle position allowing some light to get inside the room in the morning, the wired remote for the A/C was hanging loose from its wire. Inadequate soundproofing, mostly because of the room door.
Friendly staff. Good service. Located close to the center of the city and close to the train and bus station. Also very close to the port and the sea. The rooms need a bit of restoration
location small rooms, old building, need desperately renovation
The personnel were very helpful.
Excellent spacey room, balcony with awesome view.
24h room service room interior a bit outdated
Great location, excellent resturants, very nice staff. Rained two days.
The room was top.. really luxurious... and the best of all was the perfect breakfast... I think its the best I ve ever seen .... really delicious... I definately recommend this hotel... giorgos :) Everything was excellent
the swimming pool and the beach the staff was poorly trained, the hotel was run down, bathrooms were not up to scratch, towels were old
Very close to the city centre. By the sea. Spacious rooms. Rich breakfast and marvellous breakfast room. Sea view.
People (service), breakfast, position, free Internet, free (supervised) parking, ...
Good location,good service, excelent breakfast, parking
Excellent location, Very friendly and helpful staff, We have a very good time. Thank you!! N/A
The view of the thermaikos gulf. Very good breakfast. Spacious room. Great location. Separate beds instead of a king size bed.
Very conveniently located. Quite location with magnificent sea views. Within walking distance from downtown. Excellent breakfast.
Very friedly and caring staff
very good location, right on the beach. quiet, nice rooms, nice staff. the internet is awful. moreover, it is dial-up, with the speed of a shail, and in the end, you have to pay a hufe bill for the phone.
Close to beach, clean room with nice view. Helpful staff. Good and variable breakfast.
At seaside. Nice clean and spacious rooms. Good buffet breakfast. Private parking lot. Very good price/quality.
Quiet hotel, hotel staff helpful. Breakfast was good enough. The bathroom was small. The location of hotel is near the sea but far from Tsseloniki center. If you do not have a car this can be a problem to go to the city center.
Stayed for one night only. Clean, renovated hotel, in a convenient location near Thessaloniki (you would need a car though, if you plan to visit the city)
breakfast was cold,poor selection & nothing like pictures in hotel broshure
Extremely kindness off the staff, their helpfullness by arranging a birthdayparty for my granddaughter and by getting my wheelchair up and down the stairs. Accessibility for wheelchairs was not exactly good. The ramp started with a small step, which is no problem for valid people but is for wheelchair-users. Entrance to restaurant, terrace and beach where with steps also. Cooking was not extremely good, cook even refused to cook and egg when asked. View at Mount Olypos as promised was impossible because this mount is at the other side of Greece and impossible to be seen as the hotel was facing towards Thessaloniki.
very close to the sea
Friendly people and great location
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
The location! Small rooms/ Poor Breakfast
the roof garden
The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
Excellent location and value for money.
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
clean hotel room, polite staff, got a good price(66 Euro/night) very poor sound isolation from next rooms, small closet, parking was already full(but parked around the corner)- at its normal prices would not recomment the hotel
Breakfasts were very generous. Business centre was handy. Wi-fi was very poor in our room.
The health room had two treadmills, which was perfect for my running training. It would be nice to have *fresh* fruit salad a *fresh* fruit juices with the breakfast buffet.
Friendly staff, clean rooms,relatively close to downtown location;
1.The elevator during breakfast time was out of service. 2. Price to services relation for the snackbar was not appropriate.
The accommodations were the best we experienced in same-price category for hotels in Europe. There was lots of space, seating, closets and surfaces in the room. The new bathroom facilities--large shower and sink-- were similar to those in the United States. The breakfast buffet was exceptional! We lacked for no food choice. Our room was very quiet despite the construction and street noise and a cab stand was outside the hotel entrance. I would definitely stay at Capsis again and recommended it to anyone visiting Thessaloniki. Nothing
Location, breakfast N/A
Clean, very kind personel, rich breakfast buffet, conveniet location, good price.I will choose it again. we stayed in a triple room. It was small for a 4-star hotel.
100% charge on advance
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
The staff at the reception
good location ,very clean, good prices, good service, very good breakfast
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
i liked visiting shops and because i was nearby squears
My room was excellent
Location. One of the rooms we reservated was too small.
it had a very good location. The location of our room was really bad. Room number 314
central location soem rooms have no chairs . suggest also at least one chair in lobby
The location to be! Their nearby restaurannt recommendation was right on: Louloudadalia (sp?)!
The location of this hotel is excellent. You can walk outside and head in any direction easily. You are close to the main squares, buses, etc. The rooms were very clean and comfortable size. I would have liked some more information about what to see in town, tourist options, etc. The front desk staff didn't really have much information for tourists.
big room, good price, fabulously central
Hotel is located in vibrant part of town close to Port area. Room is spacious with modern bath/shower. Windows filter out most street noise. Staff very friendly and helpful. The buffet breakfast was excellent and probably the best anywhere.
Very nice staff, very kind and helpful.Wonderful position just in the city center and closed to the Helexpo.Good and rich breakfast. Room furniture should be renewed.
Good breakfast, although the dining room seemed understaffed. Rather strange to have to ask for coffee.
Position of hotel, breakfast arrangements,size and quietness of room
the location there is no parking, the nearest is too expensive
Excellent!I've recommended it already to my friends.
Beutiful Hotel in Heart of Thessaloniki, perfect conditions, goog food and very cheap for such ideal quality. we strongly recommend this for other who will trip to Salonica
Very clean. Friendly staff
the fact that it was very modern, clean and every detail was well given attention
The clean room and bathroom, especially the new overall furnishings and fittings. The fact that I had asked for and was given a quiet room.
Anatolia was a calm oasis in a busy city. The rooms were very comfortable, the breakfast was good and the staff were very friendly and helpful. Yes, they advertise that parking is available but it is on the street unsecured parking and our car got vandalized. They were very helpful though about calling the police. It is also a bit further away from the city center that I anticipated.
Location, room, breakfast, helpfull staff
they make 30 minutes to make my bill and charge the credit card and i was on a hurry
nice location, friendly staff, good interior little bit noisy
excellent location absence of free parking (It is very close to the parking lot at the Eleftherias square which is very expensive and crowded)
Location, good standards of comfort and service. n/a
The hotel is in a great location, facing a lovely square with bars and restaurants. The staff are very friendly, the suite was comfortable. The dining area is a little lacking in atmosphere - but this is a very minor issue.
architecture, big rooms with balconies, location on pedestrian square, near restaurants, shops, film festival, in old part of thessaloniki
The best hotel in the best place with the best service, comfortable excess, room class with excellent home South American restaurant, we’ll definitely will come back and recommend to all our friends. nothing, simply perfect
All the people were great, very frendly and professional. Very close to the center and restaurants. Breakfast was excellent. Rooms were silent, clean, comfortable and authentic. Nothing. Perhpas non-availability of parking.
The Hotel offers excellent services, is located at a great spot right in the city centre, and gives the visitors a sence of "home". You don't need a car to get around. Some special price offers once and again would be nice.
the shower facilities in the bathroom is too tight (less than 1 m3) and there is no place to hang the shower handle. I would suggest the hotel would make this availble, so customers could enjoy showers without having to use one hand to handle the shower while spreading soap with the other.
Only the reception is good lookinig. The lication and the rooms are very small, the bathroom is not good lookinig and uneasy
Excellent location,very friendly staff,comfortable rooms,excellent ''value for money'',very rich breakfast,cleanliness of the room,
Excellent location (in front of taxi parking: in Thessaloniki is almost impossible to use your own car) and freshness of the rooms.
The room was clean The room was very small
Cleanliness. All I want is for a hotel to be nice and clean. And "Anessis" was clean. not really. Everything was fine.
The hotel was clean and nice. The breakfast was ok and the staff was helpful. The size of the room.
The staff, the breakfast, the location Cleanliness of the bathroom
Close to where I needed to be. Helpful, friendly staff Breakfast was very poor quality. On noisy road though double glazed so could have been worse. Could not enjoy balcony because of this and no furniture provided on the balcony
A cosy and warming little room
Hotel deserves all merit for good service. Good location for a business meeting. The area around the hotel is somewhat shabby - so you do not leave it.
breakfast, pool, spa, gym, service, view no!
Nice building and very good room design. Very good offer for suite upgrade. Complete facilities for relax and fit. Large garden park. ATM (cash dispenser) not working for almost one full day.
Comfortable and luxurious The location is difficult to find
I couldn t pay the bill with Diners international card
more restaurants required. .The dinner at the rerstaurant was rather disapointing
friendly personel, very clean rooms, exellent service
The hotel has a wonderful garden with a great pool, almost like a resort. The gym and the indoor pool looks also nice. The food is excellent. Location may be bit far from the city but close to a water park and a mall - which was our priority this time. Hotel did not prepare an extra bed, although I indicated it on the booking form. Breakfast is not included, which is a bit strange in Europe.
the room, the acces to the city centre, the inetrior design and facilities no parking spaces
intially i didnt like hotel as staff was abrupt and i got lost trying to find food and it scared me .. i arrived late in evening next day a wonderful male staff person made it all ok.. he helped me find all i wanted and was charming i figured out the town and then liked hotel better. most staff was cold and unfriendly , bare basics one guy was great
Good hotel, the big rooms. The round-the-clock reception. It is located in 15-20 minutes on foot from the center.
a very clean,modern hotel by north american standards that served a very good beakfast there was no wi fi service for 2 days
The location of the hotel is ok, you can reach the most places within 20 min. The Hotel was very clean and the stuff there is friendly and helpful. I found straight away a parking place for my car. It could take a few minutes to drive around to fine one, but with a little bit of luck you will! Breakfast is really good! But the best thing was, we could go there the last minute at 1030h and sit for one hour to enjoye it. The Hotel is located on a main road, so it could be a little bit noisy....
great hotel fantastic staff lovely room no
It was a beautiful building with a very nice decoration. The room was very comfortable, clean, quiet, and big enough. There wasn't a city map .
Nice and clean, friendly staff. The Wi-Fi price is way to high.
Location of the hotel. Attentive Staff. Charges for WLAN.
Location - center, availability of parking, facilities
Almost Central location, very good reception and porter staff, a bit old fashioned but clean and comfortable. A bit overpriced.
Nice location for dining and shopping. Perfect location for sunset view (seaside rooms) no elevator in basement carpark and carpark price is not fair
due to the status of the room, it is probably a 4 starts and not a 5 starts. It is quite aged (mainly the bathroom).
Good location and elegant rooms. Heating in the room cannot be adjusted.So the room becomes like a hell, until you realize that you can totally shut it down.
staff, breakfast, amenities
a duvet would be better than a blanket
There was a one-night offer for the suite at the 6th floor so I stayed there. It was an excellent room, apart from the bathroom that looked poor. The style and furniture was old-style, a bit 'heavy' for me but classy I might add. The balcony is non-existant, while there is no clear view because of other hotels, you can still take sneak pick at the sea... But it's too small. The suite bathroom was too small also, but decent. Note: I didn't have breakfast, so I don't know if it's good or not.
Spacious room, bathroom with bathrobes, buffet breakfast and the helpfulness of the staff. My car had a trouble with battery/engine and they immediately called a repairman although it was past mid-night. Disposal slippers were of bad quality for a 5 star hotel.
nice place and good location
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
I liked everything.
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
I like everything at the Excelsior Hotel. I wish l could come back again. No.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
Hotel Stuff was very helpful,location of the hotel is perfect. Car park was small and I had to park out side and had to carry all my bags to there while leaving.
Free upgrade to excellent suite
I liked the room, the staff were friendly and willing to give allways info about places to visit. It was generally fine.
Parking - difficult and separately charged
easy check in, room was ready before arrival tv remote, safe was out of operation
The hotel was not comfortable and clean. All pictures on the internet were the different or at least had been taken when the hotel was brand new. But now hotel is quite old furnished. The rooms were not enough big for families.
About 15 minutes from city center by walk. I wait about 25 minutes for parking man brings my car.
Location is close to the train station and reasonably close to the centre (sort of 1 km from Aristotle square). The staff is excellent, facilities are good, and the price is reasonable for a hotel of that standard. Internet access was not included in the rates
The hotel was nice. Stayed on a non-smoking floor. A/c did not work that great but the weather was also very hot. Room was small but comfortable. Small TV but was able to catch the BBC. Parking a plus. Bell captain was VERY nice and most helpful. Breakfast was too expensive. Bathroom had a drain on floor/plumbing smell..had to cover with floor towel....sort of stinky.
the room was too small for a 5 star hotel
Friendly staff...great design in the room...perfect situated for business trips as also for city tours...central..not to far away from the hotel is the airport(25 min away)..it's clean and really good beds for a good sleep...
Luxurious and comfortable with great service. Great bathroom and bed.
We just loved it! It is located perfectly - if you stay at the waterfront-side, you fell like being on a stylish cruise liner. And the staff is very friendly and helpful.
Very nice, modern hotel with great service. The location is perfect. Hotel is only 1 year old, so everything in the room is new and sparkling. the pillows and the mattress are really hard, uncomfortable to sleep on, also there is no tea kettle in the room
The location was great, the staff was polite and very attending. The hotel was very clean.
They really made you feel special.
Excellent hotel, fantastic staff.
Very central location, beautiful sea view, staff was really very friendly and helpfull
Outstanding service!!! Everything was excellent, will stay again.
perfect location. Nice rooms
Good location I stayed at much more beautiful hotels that were at the same locatin, and for the same price. I advise that you have to prefer any other hotel if they have room..
It's near the railway/bus station as well as to the center of the city. The stuff is kind and the rooms are clean. A part of the stuff doesn't speak English. A negative thing was that when we arrived, we were told that we can not pay with our credit card, only cash. We weren't informed prior to our visit in Greece. (They told us that "card-port" doesn't work). This caused us some inconveniences because we didn't have extra cash for the hotel.
Perfect location big room
Pleasant and very helpful staff -very good location - you can reach almost all important touristic sites in less than 20-30 minutes leisure walk
the staff is kind and the hotel is clean, cheap and comfortable
central location, very helpful staff, excellent a/c
service and air conditioning and great location bathroom no shower curtains. Rooms very small for small children
everything was good big and clean room perfect location
Central location The shower had no curtain or cubicle but not really a big issue
The hotel is located in a safe and quite area of the city and only few minutes from city center. The stuff is very attentive, professional and helpfull. Although we did not ask for early check-in, as the hotel was fully booked due to cinema festival, we were given our room right away at our arrival at 11 a.m. That was a touch of client oriented hotel policy that we appreciated very much. In general, attention to details makes a stay at Hotel Les Lazaristes very pleasant.
Very clean, stylish, and spacious rooms, quiet, even completely silent air condition. Staff is helpful in organising a taxi for a reasonable price. Note: never pay more than 18 euro for a taxi to the airporte! If you are a foreigner, drivers might charge you a multitude of this. Never trust them, preorganise the taxi with hotel staff. Relatively far from the city centre - but therefore quiet - and no bus after midnight. A 5-star hotel should have a shuttle to the airport from early morning to late evening. Mini-bar prices are ridiculously high.
The pool and surrounding cafe was inviting and relaxing. The rooms were very clean, the breakfast buffet was wonderful - good variety and generous. The staff are fantastic -- all were very helpful, warm, and friendly. The neighborhood is quiet - residential - a peaceful getaway from the chaos of the city center. it is classified as a 5-star, but in other countries it would probably be more of a 3-4 star. Greece is a bit generous with its star ratings for hotels. The spa was very small and I don't think the masseuses were properly trained. please improve the music that is piped in throughout the hotel and cafe.
Excellent reception staff - good parking service. Directions to hotel useless. Pool area hopeless if you are a non smoker - the unhealthiest swim I've ever taken.Superior room in 5 star hotel really should have curatains that close properly, a shower area that doesn't leak and bedroom sheets thata ctually cover the whole of the bed. Pity because the room was super otherwise. Lack of no smoking areas in the breakfast area a problem.
Modern and confortable facilities together with very friendly professional staff.
spacious rooms, friendly staff, nice breakfast valet parking service only
design, attention to details n/a